Direct Care Worker IV

Commonwealth of Massachusetts; Hathorne (MA); On-site; USD 65,000 - 88,000; Full time

Job summary

Commonwealth of Massachusetts is seeking a Developmental Services Worker IV at Hogan Regional Center in Danvers, MA. The role oversees staff, coordinates daily programs, and ensures safety and compliance within the 24/7 schedule.

Requires supervisory experience, knowledge of DDS regulations, and ability to manage complex behavioral and habilitative programs for residents with disabilities.

Qualifications

• At least three years of full-time or equivalent experience providing direct support to persons with developmental/intellectual, emotional, or physical disabilities.

Responsibilities

• Oversees and supports DSW I-III staff to provide daily services.
• Acts as Unit Supervisor on the Third shift and manages unit operations.
• Coordinates scheduling, coverage, and transportation for programs and medical appointments.
• Ensures resident safety and compliance with policies and procedures.
• Recruits, interviews, and hires new staff.

Skills

Direct care

Supervision

Scheduling

Staff development

Communication

Education

Associate’s degree in human services or related field

Tools

Desktop publishing

Project management

Spreadsheets

Database management

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Direct Care Worker IV (260005LM)

Job Description

Direct Care Worker IV - ( 260005LM )

Description

This position is located at Hogan Regional Center 1 HC, (Emergency Stabilization Unit) in Danvers, MA

The Department of Developmental Services (DDS) is seeking to hire a Developmental Services Worker IV (DSW IV) who exhibits enthusiasm, compassion, and a strong work ethic to work at the Hogan Regional Center working with residents who are intellectually and physically disabled. The DSW IV position coordinates and oversees the resident programs with regards to active treatment and ensures proper implementation of habilitative, behavioral and recreational programs.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Oversees, supervises and assists DSW I, II and III staff in the daily provision of services to ensure that individuals receive the necessary supports and opportunities throughout their day and that individual’s rights are maintained.


• As the Unit Supervisor on the Third shift responsibilities also include operations of the Unit and at times the facility.


• Assists in setting up the first shift as needed with scheduling, coverage and transportation of individuals to program sites and medical appointments and performs other related duties as required.


• Acts as Divisional Supervisor to ensure resident safety and proper implementation of policies and procedures.


• Provides ongoing indirect supervision to employees through role modeling, demonstration, instruction, and evaluation.


• Monitors the environment to facilitate a homelike environment and coordinates the delivery of services and supports to ensure appropriate and active treatment.


• Monitors and implements all aspects of behavioral programs and interventions, mentoring staff and assist in the ADL/ direct care routines in the home environment.


• Assists with recruiting, interviewing and hiring of new staff.

Preferred Qualifications:

• Proven knowledge of DDS Regulations, Policies, and Practices, including service delivery systems.


• In-depth understanding of Title XIX regulations, program requirements, and the philosophy and programs of the Department of Developmental Services.


• Competent in-service provision, program monitoring, and accountability processes.


• Insightful on issues related to intellectual and physical disabilities, knowledge of mandated training requirements.


• Modern management and administrative expertise; adept at working independently.


• Experienced in managing and supervising within a unionized workforce; trained in cultural diversity.


• Experienced in planning facility consolidation and related issues with a successful track record in staffing, personnel management, hiring, labor relations, overtime, and budget management.


• Strong multitasking, prioritization, and organizational skills; skilled in preparing accurate documents and reports within timelines.


• Ability to assist customers from diverse backgrounds, adherent to guidelines and procedures.


• Proficient in software applications such as desktop publishing, project management, spreadsheets, and database management.


• Capable of working independently and collaboratively in teams; possess strong organizational skills; effective in following up on assignments for adequacy and rapid issue resolution

Agency Requirements:

• Must possess current and valid Class D Motor Vehicle Operator’s License;


• After successfully completing a training program, the selected candidate must acquire and maintain; Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification.

Please Note: This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan. This means that whenever the Governor declares that the Commonwealth is in a state of emergency, selected applicant will be required to report to work. This is a 24hour/7 days a week staff position. Candidates must be able to be flexible in their work schedule. The Department of Developmental Services requires employees in this position to be able to perform "MANDATORY OVERTIME" when circumstances dictate the need.

Schedule:

Saturday through Wednesday, 6:45am - 3:15p.m.

Days off: Thursday/Friday

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Recommended candidates must successfully complete pre-employment screening which includes:

• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT. Listed salary ranges are for one full year at current rates.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least three (3) years of full-time or equivalent part-time, experience in providing direct support services to persons with developmental/ intellectual, emotional or physical disabilities, of which (B) at least one (1) year must have been in a supervisory or leadership capacity, or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

• I. An Associate’s degree or higher with a major in a human services field, including sociology, special education, psychology, rehabilitation counseling, occupational therapy, physical therapy, or other related field may be substituted for a maximum one (1) year of the required (A) experience.

Incumbents are required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affimative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

Hogan Regional Center 1 HC, (Emergency Stabilization Unit), Danvers, MA

Job

Direct Care

Agency

Department of Developmental Services

Schedule

Full-time

Shift

Day

Job Posting

Sep 1, 2026, 3:51:51 PM

Number of Openings

1

Salary

64,596.22 - 88,019.10 Yearly

If you have Diversity, Affimative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival, [e-mail] - 8572835867

Bargaining Unit : 02-AFSCME - Service/Institutional

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No