Unit Desk Clerk Telemetry - 7 Main

Penn State Health; Camp Hill (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Job summary

Penn State Health Holy Spirit Medical Center is seeking a patient-care oriented secretary to handle appointment scheduling, patient and family interactions, and real-time Admission/Transfer/Discharge communications. This role requires coordinating with physicians and staff to support efficient patient flow and uses the Transport Tracker System for timely information entry.

Minimum qualifications include a high school diploma and six months of secretarial/customer service experience; AHA BLS is

Qualifications

• High School diploma or equivalent required.
• Six months of secretarial and customer service experience required.
• AHA BLS certification prior to end of orientation period.
• Knowledge of medical terminology preferred.
• Experience in a medical setting preferred.

Responsibilities

• Schedule patient appointments and interact with patients, families, physician and staff.
• Provide real time Admission/Transfer/Discharge communication to registration.
• Utilize Transport Tracker System to retrieve and enter patient information to facilitate workflows.

Skills

Secretarial

Customer service

Education

High School Diploma or equivalent

Job description

Penn State Health -Holy Spirit Medical Center

SUMMARY OF POSITION:

Responsible for patient care related secretarial duties to include: scheduling of appointments, interacting with patients, families, physician and staff, provide real time Admission/Transfer/Discharge communication to registration; and utilization of the Transport Tracker System to retrieve and enter patient information to facilitate ancillary department workflows.

MINIMUM QUALIFICATION(S):

• High School Diploma or equivalent required.
• Six (6) months secretarial and customer service experience required.
• AHA BLS prior to end of orientation period

PREFERRED QUALIFICATION(S):

• Knowledge of medical terminology preferred.
• Experience in a medical setting preferred.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER?

Penn State Health Holy Spirit Medical Center brings acute inpatient medical services to the greater Harrisburg region with outpatient and inpatient locations in Cumberland, Dauphin, Perry, and Northern York counties. The facility features 281 beds, a four-story Ortenzio Heart Center, and around-the-clock complex critical care for those suffering from life-threatening injuries.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.