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ICL in New York City is seeking an Unit Counselor to support shelter residents with care, socialization, crisis intervention, and facility monitoring across shelter programs. You will conduct orientation, communicate processes, provide social support and motivational interviewing, assist with meals and transportation, document interactions, and participate in required trainings.
The role is onsite with a 12:00pm–8:30pm schedule, Thursday through Monday, and requires a high school diploma and
78 Catherine St
New York, NY 10038, USA
Minimum Qualifications
Education:
Experience:
Certifications/Licenses:
Work Eligibility: Must be authorized to work in the U.S.
Work Location Requirement: Onsite
Schedule: 12:00pm-8:30pm Thursday-Monday
Compensation: $19.8077
What We Offer
• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.
About the Role
The Unit Counselor supports residents by providing care, support, socialization, crisis intervention, and facility monitoring across shelter programs.
Primary Responsibilities
• Participate in or conduct orientation for new residents.
• Communicate program processes and activities to residents.
• Provide social support and motivational interviewing interventions.
• Provide transportation for residents to appointments as needed.
• Assist with meal-related activities including warming, serving, and cleanup.
• Document neighborhood activities and resident interactions.
• Participate in crisis intervention as needed.
• Attend management, supervision, and required training meetings.
• Report serious incidents and complete required incident documentation.
• Conduct hourly rounds and ensure resident wellbeing.
• Arrive to work on time and as scheduled.
• Perform other job-related duties as assigned.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.