Unit Coordinator - ED Main Campus (11a-11p)

Nationwide Children's Hospital; North Carolina; On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Nationwide Children's Hospital is seeking a part-time patient registration specialist for the ED, working 16 hours per week from 11a-11p with every third weekend and holiday rotation. Base pay is $20.50/hour plus applicable shift differentials; benefits eligible.

Responsibilities include greeting and registering critical and trauma patients, answering calls, scheduling, coordinating admissions paperwork, and contacting on-call providers.

Qualifications

• High school graduate.
• Associates degree preferred.
• One year of previous health care experience preferred.

Responsibilities

• Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
• Registers patients in critical care and trauma situations. Obtains accurate patient information on registrations.
• Establishes and maintains open communication with all departments and interacts with and clinical staff in those areas. Pages Providers as needed in the ED and follow ups to assure callers are connected.
• Assists in the shadowing and precepting of new employees.
• Order supplies and assures sufficient stock for unit needs.
• Answers internal and external phone calls. Assuring accurate response and follow up with each call.

Skills

Computer skills

Administrative skills

Customer service

Education

High school graduate

Associate degree preferred

Job description

Overview:

16 hrs/week, 11a-11p, every third weekend, holiday rotation.

This is NOT a contingent or weekend only position.

Base pay $20.50/hr plus applicable shift differentials. Benefits eligible.

Job Description Summary:

Greets and registers critical and trauma patients. Answers telephone calls, schedules appointments, and facilitates unit communication. Coordinates admissions paperwork and communications, contacts on-call providers, and pulls and files medical charts when indicated.

Job Description:

Essential Functions:

• Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
• Register’s patients in critical care and trauma situations. Obtains accurate patient information on registrations.
• Establishes and maintains open communication with all departments and interacts with and clinical staff in those areas. Pages Providers as needed in the ED and follow ups to assure callers are connected.
• Assists in the shadowing and precepting of new employees.
• Order supplies and assures sufficient stock for unit needs.
• Answers internal and external phone calls. Assuring accurate response and follow up with each call.

Education Requirement:

High school graduate.

Associates degree preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Demonstrated computer skills required with the ability to navigate most current technology systems.

Strong administrative skills required.

Excellent customer service and organizational skills.

Experience:

One year of previous health care experience preferred.

Physical Requirements:

OCCASIONALLY: Blood and/or Bodily Fluids, Driving motor vehicles (work required) *additional testing may be required, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Bend/twist, Patient Equipment

CONTINUOUSLY: Audible speech, Chemicals/Medications, Climb stairs/ladder, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking

Additional Physical Requirements performed but not listed above:

Ability to multi-task within a stressful environment.

“The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet”