Unit Computing Specialist (Web/Application Helpdesk)

Davita Inc.; New Brunswick (NJ); On-site; USD 68,000 - 106,000; Full time

Job summary

Rutgers University is seeking a skilled Unit Computing Specialist to support the School of Arts and Sciences. The role includes maintaining websites, managing helpdesk requests, and supervising student workers, requiring a strong IT background and excellent communication skills. This position offers a competitive salary and potential career growth in a vibrant academic environment.

Benefits

Medical and Dental Coverage

Paid Time Off

Competitive Retirement Benefits

Employee Educational Benefits

Life Insurance

Employee Discounts

Qualifications

• Bachelor's degree or equivalent experience required.
• Experience with web technologies preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate helpdesk requests for web/app development.
• Maintain and develop websites for the school.
• Supervise student employees on web projects.

Skills

Communication

Problem Solving

Attention to Detail

Ability to Learn Technologies

Ability to Work Independently

Education

Bachelor's Degree

Tools

Web Technologies

Content Management Systems (e.g., Joomla!)

Job description

Position Details

Position Information

The School of Arts and Sciences (SAS) is the largest academic unit at Rutgers University and the center of the undergraduate experience on the Rutgers-New Brunswick campus and is comprised of 41 academic departments spanning the liberal arts. SAS offers more than 100 majors and minors across the life sciences, humanities, social and behavioral sciences, and mathematical and physical sciences with research centers and institutes across the school. With a diverse student body of more than 20,000 students, SAS has a membership of over 1,700 faculty members, more than 500 administrative staff, and 200,000 living alumni.

SAS delivers a wide array of services in support of the teaching, research, and the mission and goals of Rutgers University.

The School of Arts and Sciences promotes anti-racist, inclusive, equity-enhancing ideas and practices both inside and outside of the classroom for our community of educators, staff, and students. This includes a diverse set of voices and experiences. All individuals no matter their race, ethnicity, gender, gender identity, nationality, history, sexual orientation, religious practices, or socio-economic status are valued and respected. The School of Arts and Sciences is especially interested in candidates who can contribute to and support the diversity and excellence of the organization. Applicants are encouraged to include in their cover letter information about how they will further our commitment to these values.

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Recruitment/Posting Title	Unit Computing Specialist (Web/Application Helpdesk)
Job Category	Staff & Executive - Information Technology
Department	SAS - Dean's Office
Overview
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Unit Computing Specialist (Web/Application Helpdesk) for the School of Arts and Sciences - Dean's Office. This position will coordinate helpdesk requests for application developers and web developers, either by resolving them or routing them to the appropriate personnel. Among the key duties of this position are the following: Develops an understanding of the services offered by the application development and web development teams, and of IT Service Management best practices. Helps maintain current websites and assist in development of new websites for the Rutgers-New Brunswick School of Arts and Sciences. Updates and creates content in web sites. Crops, resizes, and uploads images. Assists departmental web editors with maintaining their websites. Assists primary web development team by participating in special projects as needed. Assists in the supervision of Class 5 student employees by delegating tasks to them as needed, providing direction to them on how they are to perform tasks, and how they should log their time spent in the unit's project management system, and verifying that they are working. Stays informed of advances in technology and adapting to new development tools and techniques. Operates under close supervision.
FLSA	Nonexempt
Grade	04
Salary Details
Minimum Salary	68706.00
Mid Range Salary	86914.00
Maximum Salary	105121.00
Offer Information
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Full Time
Working Hours (per week)
Standard Hours	37.50
Daily Work Shift	Day
Work Arrangement
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	A bachelor's degree or an equivalent combination of education and/or experience.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Excellent written and verbal communications skills. Ability to work independently and with others. Strong attention to detail. Ability to learn new technologies. Ability to troubleshoot problems.
Preferred Qualifications	Experience with web technologies. Ability to collaborate with other units, departments, and offices to ensure consistency in website standards and messaging. Experience with the Joomla! content management system software.
Equipment Utilized	Personal computer, web browsers, graphic design software, videoconferencing software.
Physical Demands and Work Environment	Minimal physical demands related to operation of computer hardware and software.
Special Conditions	Ability to walk up and down stairs. May require use of own vehicle.

Posting Details

Posting Number	25ST1085
Posting Open Date	05/13/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Livingston (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement