Unit Clerk - System Care Management - Full Time

Guthrie; United States; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Employee Assistance Program

Shift Differentials

PTO starts on Day 1

Friendly, Inclusive Work Family

Job summary

Guthrie is seeking a Unit Clerk to be the organizational heartbeat on its nursing units. You will handle clerical duties, reception, and information flow to support nurses, physicians, and healthcare teams, contributing to high-quality patient care.

You will communicate with patients and families, manage documentation and chart assembly, and collaborate with clinical staff. This full-time day-shift role requires strong organizational skills and professional, courteous patient interactions,

Qualifications

• Provides clerical and administrative support on nursing units.
• Demonstrates population-specific communication skills.
• Supports clinical and non-clinical staff with patient information flow.

Responsibilities

• Maintain a safe environment and monitor equipment as needed.
• Follow hospital and nursing department policies for care and use of equipment and supplies.
• Use proper body mechanics to prevent injuries to self and patients.
• Demonstrate organizational and time management skills.
• Answer telephone promptly and identify self, title, and department.
• Register patients and assemble and disassemble charts in a timely manner.

Skills

Clerical skills

Communication

Reception duties

Time management

Tools

Telephone systems

Intercom systems

Computer systems

Job description

Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient.

Why Choose Guthrie

• Voluntary 403(b) Retirement Plan – Plan for your future with Fidelity investment options
• Employee Assistance Program – Confidential support for personal and professional well ‑ being
• Shift Differentials & Premiums – Earn more for evenings, nights, weekends, and float coverage
• PTO Starts on Day 1
• Friendly, Inclusive Work Family – Be part of a team that feels like home

Recognized as a Top Healthcare Employer

• Best Places to Work 2025 - Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
• America's Best-In-State Employers (PA) 2025 - Forbes
• America's Best Employers for Healthcare Professionals 2025 - Forbes
• America's Best Employers for Women 2025 – Forbes

Schedule & Coverage

• Full-Time, Day Shift

Position Summary

Responsible for clerical duties, communication and reception duties on assigned nursing units. Provides general support to both clinical and non‐clinical. Demonstrates appropriate population specific communication skills.

Essential Functions

• Actively participates maintaining a safe environment. 1. Recognizes, troubleshoots and initiates corrective action needed on equipment.
• Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies.
• Complies with all policies of the hospital and nursing department.
• Utilizes proper body mechanics to prevent injury to self or patients.
• Demonstrates organizational and time management skills.
• Completes work within a timely manner according to department guidelines.
• Maintains neat and clean work area.
• Orders and maintains clerical supplies as necessary.
• Orders necessary unit equipment and supplies.
• Performs errands in a timely manner.
• Demonstrates strong communication and organizational skills.
• Ability to communicate using telephones, intercom, computer systems.
• Answers telephone promptly and politely, identifying self, title, and department.
• Receives and sends messages in an accurate and timely fashion.
• Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner.
• Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications.
• Implements Downtime process and procedures including order interpretation and transcription as necessary.
• Notifies RN of any stat order.
• Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines.

Other Duties

• Assists in the orientation of new employees.
• Attends and participates in unit council and unit clerk meetings (70% attendance).
• Demonstrates awareness of need for self‑growth by assessing strengths and weaknesses and establishing written goals.
• Demonstrates willingness to accept non‑routine work assignments as appropriate.
• Encouraged to participate in community activities.
• Is authorized to access secured storage areas in the performance of essential job functions and duties.
• Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.
• Seeks supervision and guidance when appropriate.
• Supports the philosophy of the hospital and of the department of nursing.

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