Unit Clerk- ED - Full Time

Guthrie; City of Cortland (NY); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical and Dental Insurance

PTO accrual from Day 1

Tuition Reimbursement up to $7,500

Shift Differentials for Evening/Night/

403B retirement plan with companyMatch

Consistent holiday rotations

Free On-Site Parking

Job summary

Guthrie Cortland Medical Center is seeking a Unit Clerk to support nursing unit operations and maintain patient records. You will coordinate communications, process orders, and provide clerical support to the care team on the Cortland, NY campus.

The role features 12-hour day shifts (7:00 a.m. - 7:30 p.m.) with rotation for every other weekend and holiday, contributing to smooth patient care and team collaboration. Experience in clerical settings and healthcare exposure are valued.

Qualifications

• Previous experience in clerical or receptionist position.
• Hospital experience or satisfactory completion of medical secretary training program preferred.
• CPR certification recommended.
• Specialty Unit (ICU): arrhythmia interpretation training within 90 days of hire.

Responsibilities

• Assist nursing staff and unit operations, maintain patient records and communications.
• Transcribe orders and manage kardex and patient charts.
• Coordinate messages between physicians, staff and patients; support unit communication.
• Distribute mail, deliver items to patients, and order supplies.
• Monitor cardiac activity in ICU and notify staff of irregularities.

Skills

Clerical experience

Strong communication in complexSitu

CPR certification recommended

Education

High school diploma or equivalent

Job description

Join the Team That Keeps Patient Care Moving. Guthrie Cortland Medical Center has proudly served the Cortland community for more than 125 years, providing high-quality healthcare close to home.

Be an essential part of the care team! As a Unit Clerk, you'll help keep the nursing unit organized and running smoothly by coordinating communication, maintaining patient records, processing orders, and providing clerical support to the healthcare team.

Work Schedule: Enjoy a flexible schedule of 12-hour day shifts (7:00 a.m. - 7:30 p.m.), including a rotation for every other weekend and holiday.

Why Join Us

• Comprehensive Medical and Dental Insurance – effective the 1st of the month following your hire date.
• Generous PTO Accrual: Start earning experiential paid time off from Day 1.
• Tuition Reimbursement Program: Up to $7,500 annually, starting after just 90 days.
• Large Shift Differentials for Evening, Night & Weekend Shifts – earn more for your dedication during these days/times.
• 403B Retirement Plan with Company Matching – secure your future with our robust retirement plan.
• Consistent Work & Holiday Rotations: Enjoy a great work/life balance.
• Friendly, Supportive, and Diverse Work Family: Be part of a team that feels like home.
• Free On-Site Parking – Easy access every shift

Recognized as a Top Healthcare Employer

• Best Places to Work 2025 - Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025 - Newsweek
• America's Best-In-State Employers (PA) 2025 - Forbes
• America's Best Employers for Healthcare Professionals 2025 - Forbes
• America's Best Employers for Women 2025 – Forbes

Position Summary: Under the supervision and/or direction of a Nurse, performs various duties assisting the nursing staff, operations of the nursing unit, in accordance with established policies and procedures. Understands and adheres to GCMCs compliance Standards as they appear in GCMCs Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Keeps abreast of all pertinent federal, state and GCMCs regulations, laws, and policies as they presently exist and as they change or are modified.

Experience

• Previous experience in clerical or receptionist position
• Hospital experience or satisfactory completion of medical secretary training program preferred.
• CPR certification recommended
• Specialty Unit (ICU): Successful completion of arrhythmia interpretation class within 90 days of hire

Essential Functions

1. Ability to communicate in various and complex situations
   1. Functions as communication focus during emergency situations and for STAT requests and orders.
   2. Acts as focus of communication at nurses station regarding all patient care activities by answering phone, relaying accurate messages to physicians, staff, and inpatients, relaying appropriate patient location information and is able to provide direction regarding the same.
   3. Acts in the role of traffic coordinator for daily unit activities during assigned shift.
   4. Maintains a courteous and calm manner throughout all communications especially with patients/families and other healthcare providers.
2. Performs other clerical duties as assigned
   1. Receives and distributes mail to department staff and patients.
   2. Delivers flowers or other various items to patients.
   3. Runs other errands throughout the medical center as assigned by nurse manager, charge nurse or nursing supervisor.
   4. Orders department clerical and other supplies through computerized system
3. Computerized Order Entry/Transcription of Orders
   1. Transcribes written physician orders accurately on to kardex and other applicable forms.
   2. Transcribes computerized physician orders to kardex and other applicable forms.
   3. Communicates any issue or discrepancies with orders that are identified to the charge nurse.
   4. Communicates any urgent or stat needs immediately to the charge nurse.
   5. Utilizes downtime procedures accurately and with ease.
4. Maintains Patient Chart/Medical Record
   1. Initiates and assembles charts for all patients on the assigned unit.
   2. Maintains the chart in an appropriate, functional and organized order as recommended by the HIM chart order policy.
   3. Files diagnostic and lab reports in correct patient record every time.
   4. Protects patient health information according to all HIPAA regulations.
   5. Monitors the location of chart at all times and prepares chart for HIM upon discharge and within a timely manner.
5. Specialty Unit: (ICU)
   • Continuously observe patient cardiac monitors, interpreting, notating and notifying nursing staff of lethal irregularities. Interpret every 8 hours at minimum.

The pay for this position ranges from $17.34-$23.96 per hour.