Unit Clerk PCU

AdventHealth; United States; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO from Day One

Job summary

AdventHealth in California (Georgia address shown) seeks a bedside support associate to assemble and maintain patient charts, coordinate admissions and discharges, and assist clinical teams with patient flow.

The role emphasizes patient-centered service, confidentiality, and teamwork in a fast-paced hospital setting with day shifts and comprehensive benefits.

Qualifications

• Computer proficiency required and ability to handle confidential information.
• Excellent verbal and written communication with diverse individuals.
• Strong critical thinking and problem-solving abilities.
• Teamwork, tact and conflict resolution skills.
• Organizational, multitasking and prioritization abilities.
• Experience with hospital tech like patient call systems and office equipment.
• Prior experience in a medical setting and knowledge of medical terminology preferred.

Responsibilities

• Assemble and maintain physical patient charts from admission through discharge.
• Serve as liaison between patients, families, staff and medical personnel.
• Manage bed availability, patient flow and downtime forms; assist in charting for scanning.
• Provide customer service rounds and respond to patient requests within scope.
• Support staff during downtime and assist with patient transport needs.

Skills

Computer literacy

Verbal & written communication

Critical thinking

Teamwork & conflict resolution

Organization & multitasking

Professional discretion

Education

High School Diploma or equivalent

Technical/Vocational schooling (preferred)

Tools

Computer System

Patient Call Bell System

Fax Machine

Pneumatic Tube

Telephone System

Copy Machine

Phones

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1035 RED BUD RD NE City: CALHOUN State: Georgia Postal Code: 30701

Job Description

Assembles and maintains physical patient charts from admission through discharge. Serves as a liaison between patients, families, staff, and medical personnel. Receives and directs patients and visitors, answers routine inquiries, and processes referrals and consults. Maintains unit census records, daily assignment sheets, and updates admissions, transfers, and discharges. Informs Nursing Supervisor of bed availability and facilitates patient flow. Manages downtime forms and chart packets, supports staff during downtime, and prepares forms for scanning. Projects a positive, friendly, and helpful demeanor while interacting with patients, visitors, physicians, and staff. Maintains an organized, clutter-free, welcoming environment in the nursing station and performs environmental rounds every 2 hours. Provides customer service rounds, responds to patient requests within scope of practice, and performs hourly rounds. Answers intercom calls, acknowledges patients by name, and responds to bedside requests within scope of practice. Assists with battery changes, lead placement of telemetry, new patient room setup, orientation, and patient transport needs. Manages delivery and retrieval of patient trays, serves as a resource for medical and nursing staff, and ensures accurate patient location in the computer. Performs other duties as assigned.

Knowledge, Skills, and Abilities

Computer proficiency [Required] Mature judgment and the ability to handle confidential information within healthcare organization guidelines and applicable regulations. [Required] Ability to communicate verbally in English and in written form with persons of varied backgrounds in a respectful, effective, and professional manner. [Required] Critical thinking / problem-solving skills. [Required] Teamwork, tact, and conflict resolution. [Required] Organizational, multitasking and prioritization skills. [Required] Proficiency in using Computer System, Patient Call Bell System, Fax Machine, Pneumatic Tube, Telephone System, Copy Machine, Phones. [Required] Previous experience in a medical setting and knowledge of medical terminology [Preferred]

Education

High School Grad or Equiv [Required] Technical/Vocational School [Preferred]

Work Experience

Previous experience in a medical setting and knowledge of medical terminology [Preferred]

Licenses and Certifications

Basic Life Support - CPR Cert (BLS) [Required] Crisis Intervention Team (CIT) [Preferred]

Pay Range

$15.14 - $24.50

Equal Opportunity Statement and Mission

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.