Unit Clerk - Outpatient (PT)

Universal Hospital Services Inc.; Clive (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Universal Hospital Services Inc. seeks an experienced Unit Coordinator/Mental Health Technician for the Outpatient unit in Clive, IA. The role centers on clerical duties, patient interaction, and accurate transcription of physician orders to support crisis care and outpatient planning.

Evening shift 3:30-8:30pm, Monday through Thursday, offering an essential role in keeping patient flows, records, and communications efficient while upholding HIPAA standards and care quality.

Qualifications

• Maintains supply and accuracy of all forms and patient packets.
• Effectively communicates with patients, family members, co-workers and contacts in a professional and courteous manner.
• Answers phone within 3 rings and directs calls and messages appropriately.
• Accurately analyzes, interprets and transcribes physician orders.
• Files information accurately within the medical record/hospital filing system.
• Ensures Releases of Information are faxed timely while maintaining HIPAA and Clive protocol.
• Completes the Census form daily for accuracy.
• Ensures department mailboxes are managed for current staff.

Responsibilities

• Performs general clerical, secretarial, and unit clerk duties per established procedures.
• Manage and organize patient forms and packets for smooth ward operations.
• Field phone calls and route messages to appropriate staff.
• Transcribe physician orders accurately and securely update records.
• Maintain HIPAA compliance in information handling and releases.
• Complete daily census form with accuracy and timeliness.
• Support supervisor with clerical tasks to meet unit needs.

Skills

Form and packet management

Professional communication

Phone triage & routing

Medical record transcription

HIPAA compliance

Job description

Responsibilities

Unit Coordinator/MHT - Outpatient

Clive Behavioral Health West opened in February 2021 with 100 inpatient beds for adult, child & adolescent patients experiencing a severe behavioral health crisis. Care at this location focuses on crisis management, stabilization and development of a plan to return to community living with, if needed, supportive outpatient services and community services and resources.

Qualifications

Position Summary

Performs general clerical, secretarial, and unit clerk duties in accordance with established procedures of Clive Behavioral Health. Required to display a professional attitude in all aspects of his/her performance.

Shift - 3:30-8:30pm; Monday - Thursday

Mental Health Technician Unit Coordinator Requirements:

• Maintains supply and accuracy of all forms and patient packets.


• Effectively communicates with patients, family members, co-workers and any contacts in a professional and courteous manner.


• Answers phone within 3 rings and directs calls and messages appropriately.


• Accurately analyzes, interprets and transcribes physician orders.


• Files information accurately within the medical record/hospital filing system.


• Ensures Releases of Information are faxed in a timely basis while maintaining HIPAA and Clive protocol.


• Completes the Census form daily for accuracy.


• Ensures employees in department have a mailbox and removes termed employee mailboxes.


• Assists Supervisor with clerical support to assure needs of unit are satisfied.


• Performs various other duties as assigned or requested.

What do our employees value about Clive Behavioral Health and UHS?

Clive Behavioral Health is an environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.