Unit Clerk (On Call) - Mental Health 155

Ultipro; Oakland (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Paid Time Off

Tuition Assistance

Health Insurance

401K

Job summary

Telecare’s Heritage Psychiatric Health Facility (PHF) in Oakland, CA is seeking a part-time Unit Clerk to support nursing, clinical, and medical staff. The role is on-site with on-call shifts and involves clerical and technical tasks while interacting with patients served.

Minimum qualifications include a GED or high school diploma, six months’ healthcare admin experience, knowledge of medical terminology and EHR, and CPR/CPI/First Aid certifications (or completion within 60 days).

Qualifications

• High school graduation or GED equivalent.
• Six months experience as unit clerk or admin support in health care.
• Knowledge of basic medical terminology and EHR.
• Must be at least 18 years old.
• CPR, CPI, and First Aid certification on date of employment or within 60 days.

Responsibilities

• The Unit Clerk provides clerical/technical support to nursing, clinical and medical staff.
• Roles involve contact with members served and routine administrative duties.

Skills

Healthcare experience

Medical terminology

EHR knowledge

Communication

Attention to detail

Education

High school diploma or GED

GED or better

Tools

None

Job description

Job Category: Program Support

Requisition Number: SHORT030722

• Posted : September 23, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Oakland, CA - Heritage PHF
Oakland, CA 94601, USA

Description

“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare

What You Will Do to Change Lives

The Unit Clerk provides support services to the nursing, clinical, and medical staff. Duties are typically clerical and technical in nature and will involve contact with members served.

Shifts Available:

On Call | Shift and days vary as needed

Expected starting wage is $23.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• High school graduation or a G.E.D. equivalent
• Six (6) months experience as a unit clerk or administrative support staff in a health care environment
• Knowledge of basic medical terminology and Electronic Health Record (EHR)
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

What’s In It For You*

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Education

Required

GED or better.

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.