Unit Clerk - 11th Floor, University Hospital

USA Health Systems; Mobile (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

USA Health Systems in Mobile, AL is hiring a Unit Secretary to support hospital operations at the bedside and front desk. You will maintain patient charts, process orders, coordinate referrals and appointments, and communicate with physicians, nurses, and families with professionalism.

The role requires attentiveness, accuracy, and the ability to use the hospital information system for recording orders, charting, and admissions.

Qualifications

• Maintains accurate and complete patient records.
• Answers the telephone promptly and courteously.
• Schedules and coordinates diagnostic procedures and follow-up appointments.
• Uses Hospital Information System for orders and charting.

Responsibilities

• Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values
• Adheres to hospital policies including confidentiality
• Responds to call lights and promptly relays information to the appropriate nursing personnel
• Maintains accurate and complete records by posting all forms and reports in correct order
• Communicates and uses appropriate customer relation skills with physicians, patients, families and healthcare team in person and via telephone

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values
• Adheres to hospital policies including confidentiality
• Participates in the evaluation of environmental and safety issues and intervenes appropriately
• Assists with orientation of new employees as assigned
• Requires minimal supervision to safely perform essential functions
• Utilizes proper body mechanics when moving equipment that is necessary to perform essential functions
• Maintains clean work area with appropriate forms and supplies
• Responds to call lights and promptly relays information to the appropriate nursing personnel
• Acknowledges the presence of staff, physicians and visitors at the nursing station
• Runs errands to support the needs of the unit
• Processes requests and orders during computer downtime
• Checks unit census and updates condition codes
• Utilizes personal computer or terminal to access the Hospital Information Systems
• Utilizes the Hospital Information System to enter requests for unit maintenance and repair
• Schedule and coordinates diagnostic procedures and continued care/follow up appointments
• Order supplies and unit inventory
• Enter physician orders accurately and in a timely manner
• Process patient charges
• Check unit census and updates condition codes
• Complete patient transfers and discharges
• update patient diet needs daily on HIS
• Replenishes chart stationary
• Serves as receptionist
• Answers the telephone in a prompt and courteous manner
• Performs general clerical duties
• Prepares unit admission packs
• Monitors patients' charts frequently for signed MD orders
• Communicates and uses appropriate customer relation skills with physicians, patients, families and healthcare team in person and via telephone
• Responds to overhead pages
• Notifies Charge Nurse when leaving unit
• Maintains accurate and complete records by posting all forms and reports in correct order
• Updates Kardex as needed and completes orders by forwarding forms utilizing the FAX machine
• Performs chart reduction
• Maintains a neat and properly ordered chart
• Prepares chart for Medical Records upon discharge
• Completes all mandatory unit, educational and hospital requirements
• Utilizes cost effective practices in performing all aspects of the job
• Keeps unit material/flow sheets stocked
• Keeps unit desk free of clutter at all times
• transcribes delivery information from the medical records into the delivery register
• Processes laboratory samples for analysis in a prompt and accurate manner