UNIT CLERK

NYC Department of Social Services; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

The NYC Department of Social Services is seeking a Unit Clerk to support the Bureau of Fraud Investigation. The role requires performing clerical tasks such as data entry, maintaining case records, and preparing statistical reports. Applicants should have a high school diploma and prior clerical experience, with proficiency in typing and software. Candidates must also demonstrate strong communication and organizational skills.

Qualifications

• One year of satisfactory clerical experience required.
• Ability to type a minimum of 100 keystrokes (20 words) per minute.
• Bi-lingual ability is a plus.

Responsibilities

• Enter specific case record information into internal database systems.
• Review input forms for completeness and accuracy.
• Prepare detailed weekly and/or monthly statistical reports.

Skills

Keyboard familiarity

Typing

Communication

Organizational skills

Multi-tasking

Education

Four-year high school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

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IF YOU ARE HIRED PROVISIONALLY AS A CLERICAL ASSOCIATE III, YOU MUST TAKE AND PASS THE CLERICAL ASSOCIATE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE.

Bureau of Fraud Investigation (BFI) is mandated to conduct investigations of individuals and organized groups allegedly committing fraudulent acts against the social service programs administered by HRA/DSS. The Investigation Division (ID) within BFI, oversees and investigates several mandated NYS projects such as the Massachusetts Border Match, 1099 Match and the Bank Match as well as internal generated projects.

The division also plays an active role in the timely investigation and resolution of BFI’s quarterly PARIS Match and assists with the field visits for the Prison Match. ID continues to have an ongoing investigative partnership with the Office of Welfare Inspector General (OWIG) and New York City Housing Authority Inspector General (NYCHA IG).

The BFI is recruiting for one (1) Clerical Associate III to function as a Unit Clerk, who will:

• Enter specific case record information and other data pertinent to the operation into IREA internal database systems. Update previous information and retrieve case information when requested.
• Review information from input forms for completeness and accuracy by comparing information from computer matches against information on source document.
• Maintain control of all cases assigned to the unit and ensure that all documents and cases are appropriately filed.
• Compile case records for investigative review and ensure that folders contain necessary forms.
• Prepare detailed weekly and/or monthly statistical reports, worksheets or other reports that may contain the number of processed checks and/or eligible/ineligible recommendations made.
• Perform important clerical functions including, typing, answering telephones, filing and processing incoming and outgoing mail/correspondence.
• Performs other related duties and special projects as assigned.
  
  

Work Location: 375 Pearl Street

Hours/Schedule: 9-5

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Excellent verbal, written, interpretive, and interpersonal communication skills - Working knowledge of HRA / IREA systems including WMS, and HRA Viewer - Working knowledge of Microsoft Word and Excel - Excellent organizational skills and ability to meet deadlines - Ability to multi-task efficiently and effectively - Bi-lingual ability a plus
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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