UNIT CLERK

NYC Department of Social Services; New York (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

The NYC Department of Social Services is seeking a Unit Clerk to provide clerical support for the Adult Protective Service. Responsibilities include managing case information, processing mail, and maintaining staff schedules. Applicants must have a high school diploma and one year of clerical experience. The role offers a salary range of $40,957 - $47,100.

Benefits

Potential eligibility for federal loan forgiveness programs

Qualifications

• One year of satisfactory clerical experience.

Responsibilities

• Performing clerical operations and maintaining caseworker rotation.
• Clearing cases on APSNet databases to determine application status.
• Gathering and sorting received case information.

Skills

Keyboard familiarity

Education

High school diploma

Job description

Join to apply for the UNIT CLERK role at NYC Department of Social Services

APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE.

Adult Protective Service (APS) is mandated by the State of New York to provide social, legal, and protective services to individuals 18 years of age and older, who due to mental or physical impairments are unable to meet their essential needs for food, shelter, clothing, or medical care, secure benefits and entitlements, or protect themselves from physical or mental injury, neglect, maltreatment, or financial exploitation. APS establishes safeguards to protect resources, safety, or health, and stabilizes situations. It ensures medical and psychiatric services, eviction prevention, financial management, home care, legal services, and, as a last resort, institutional placements.

Under the supervision of the Field Supervisor, the unit clerk performs clerical activities for all units in the Office, including stocking supplies, message taking, case record retrieval, document processing, and updates in the APS case management system. The role also involves supervising inter- and intra-city agency mail communication and preparing client case records.

The Office Of Adult Protective Service (APS) is recruiting for one (1) Clerical Associate III to function as a Unit Clerk, responsible for:

1. Performing clerical operations and maintaining caseworker rotation in the APSNet system.
2. Clearing cases on APSNet databases to determine application status and unit assignment.
3. Gathering and sorting received case information from various sources.
4. Maintaining staff schedules as directed.
5. Preparing requisition forms for supplies.
6. Processing incoming mail and routing received materials.
7. Responding to telephone inquiries, transferring calls, taking messages, and providing information to reduce in-person visits.

Salary Range: $40,957 - $47,100

Work Location: 250 Livingston Street, Brooklyn, NY 11201

Hours/Schedule: 9:00 am - 5:00 pm (Flexible)

Minimum Qualifications:

• A high school diploma or equivalent approved by a recognized educational authority.
• One year of satisfactory clerical experience.

Skills Requirements:

• Keyboard familiarity with a minimum of 100 keystrokes per minute.

This position is open to qualified persons with a disability under the 55-a Program. Indicate this preference at the top of your resume and cover letter.

Additional benefits include potential eligibility for federal loan forgiveness programs. Residency within NYC is generally required within 90 days of appointment, with some exceptions for city employees with continuous employment.

The City of New York is an equal opportunity employer committed to diversity and inclusion.