Unit Clerk

Emory Healthcare; Johns Creek (GA); On-site; USD 19,000 - 26,000; Full time

Job summary

Emory Healthcare in Johns Creek, GA seeks a courteous unit clerk to support the department with phones, visitor greeting, and order processing. You will transcribe physician orders, maintain patient records, and ensure accurate billing data entry while safeguarding confidentiality.

The role involves operating standard office equipment, managing supplies, and coordinating tests or dietary needs as directed by physicians. Previous clerical experience is required.

Qualifications

• High school diploma or equivalent.
• One year of clerical experience and proficiency with PC software applications.

Responsibilities

• Answer unit/department telephones and greet visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
• May page staff member if necessary.
• Receives and transcribes physicians' orders according to established guidelines.
• Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
• Routes records to appropriate department or staff and maintains confidentiality of information.
• Operates standard office equipment including telephones, copiers, fax machines, and computers.
• Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
• Responds to patient requests via patient intercom system.
• Relays information to appropriate staff for immediate attention.
• Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician.
• Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
• Performs related responsibilities as required.

Skills

Clerical experience

Computer skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Description

• Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
• May page staff member if necessary.
• Receives and transcribes physicians' orders according to established guidelines.
• Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
• Routes records to appropriate department or staff and maintains confidentiality of information.
• Operates standard office equipment including telephones, copiers, fax machines, and computers.
• Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
• Responds to patient requests via patient intercom system.
• Relays information to appropriate staff for immediate attention.
• Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician.
• Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent.
• One year previous clerical experience and experience with various personal computer software applications.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please note that one week's advance notice is preferred.