Unit Clerk

OptimaCare; Jersey City (NJ); On-site; USD 25,000 - 33,000; Full time

Job summary

Alaris Health at Hamilton Park in Jersey City, NJ is seeking an organized Unit Clerk to support daily operations on our nursing units. The role provides clerical support, maintains records, handles communications, and helps ensure patient-centered service in a fast-paced facility.

Responsibilities include answering phones, processing admissions/transfers/discharges, coordinating appointments, and maintaining unit documentation and supplies.

Qualifications

• High school diploma or GED required; additional administrative or healthcare training preferred.
• Previous clerical, receptionist, or unit secretary experience preferred; skilled nursing, long-term care, or healthcare experience strongly preferred.
• Strong organizational, multitasking, communication, and customer-service skills.
• Comfort using computers, email, Microsoft Office, and electronic health record systems; ability to learn facility software.
• Ability to maintain confidentiality, prioritize competing requests, and work collaboratively in a fast-paced clinical environment.
• Professional demeanor, dependable attendance, and commitment to respectful resident-centered service.

Responsibilities

• Provide clerical and administrative support to assigned nursing unit(s), including answering phones, routing messages, greeting visitors, and directing inquiries appropriately.
• Maintain organized unit records, forms, logs, and electronic documentation in accordance with facility policies and applicable confidentiality requirements.
• Assist with admission, transfer, discharge, and appointment paperwork and communicate updates to the appropriate nursing and interdisciplinary personnel.
• Coordinate scheduling and communication for resident appointments, transportation requests, consultations, and follow-up services as directed by clinical staff.
• Prepare, distribute, file, and track routine documents, reports, physician communication forms, and other unit materials as assigned.
• Monitor office and unit supply needs, submit requests, and help keep the nurses’ station orderly and ready for daily operations.
• Relay resident and family concerns promptly to the nurse or appropriate department; maintain a courteous and service-oriented approach.
• Support unit workflow, audits, and quality-improvement activities within the scope of the clerical role.
• Follow infection prevention, resident rights, privacy, safety, and facility policies; immediately report urgent issues to licensed nursing personnel.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Office

Electronic health record systems

Job description

UNIT CLERK | JOB POSTING

Location: Jersey City, New Jersey Department: Nursing Setting: Skilled Nursing / Long-Term Care

Alaris Health at Hamilton Park is seeking an organized, professional, and compassionate Unit Clerk to support daily operations on our nursing units. The Unit Clerk serves as a key administrative resource for nursing staff, residents, families, and interdisciplinary team members, helping maintain accurate records, timely communication, and an efficient, resident-centered environment.

Key Responsibilities

• Provide clerical and administrative support to assigned nursing unit(s), including answering phones, routing messages, greeting visitors, and directing inquiries appropriately.
• Maintain organized unit records, forms, logs, and electronic documentation in accordance with facility policies and applicable confidentiality requirements.
• Assist with admission, transfer, discharge, and appointment paperwork and communicate updates to the appropriate nursing and interdisciplinary personnel.
• Coordinate scheduling and communication for resident appointments, transportation requests, consultations, and follow-up services as directed by clinical staff.
• Prepare, distribute, file, and track routine documents, reports, physician communication forms, and other unit materials as assigned.
• Monitor office and unit supply needs, submit requests, and help keep the nurses’ station orderly and ready for daily operations.
• Relay resident and family concerns promptly to the nurse or appropriate department; maintain a courteous and service-oriented approach.
• Support unit workflow, audits, and quality-improvement activities within the scope of the clerical role.
• Follow infection prevention, resident rights, privacy, safety, and facility policies; immediately report urgent issues to licensed nursing personnel.

Qualifications

• High school diploma or GED required; additional administrative or healthcare training preferred.
• Previous clerical, receptionist, or unit secretary experience preferred; skilled nursing, long-term care, or healthcare experience strongly preferred.
• Strong organizational, multitasking, communication, and customer-service skills.
• Comfort using computers, email, Microsoft Office, and electronic health record systems; ability to learn facility software.
• Ability to maintain confidentiality, prioritize competing requests, and work collaboratively in a fast-paced clinical environment.
• Professional demeanor, dependable attendance, and commitment to respectful resident-centered service.

Work Environment & Expectations

This is an on-site position in a skilled nursing facility. Duties involve frequent interaction with residents, visitors, and staff; prolonged periods of sitting or standing; routine computer work; and movement throughout the nursing unit. The Unit Clerk does not perform licensed nursing duties or make independent clinical decisions. Schedule, shift, employment status, and compensation will be confirmed during the hiring process.

Join Our Team

If you are detail-oriented, dependable, and enjoy supporting a collaborative healthcare team, we encourage you to apply to Alaris Health at Hamilton Park.

Alaris Health at Hamilton Park is an equal opportunity employer. Employment decisions are made without regard to protected characteristics under applicable law. Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law.