Unit Clerk

Emory Healthcare; Decatur (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

Emory Healthcare is seeking an administrative support specialist to assist with front-desk duties, data entry and records management in a hospital setting.

The role involves handling physician orders, coordinating with departments, and ensuring accurate patient billing and documentation. Prior clerical experience and proficiency with office software are preferred for candidates joining a busy clinical environment.

Qualifications

• High school diploma or equivalent required.
• One year minimum clerical experience preferred.
• Experience with PC software applications expected.

Responsibilities

• Answer phones and greet visitors according to procedures.
• Transcribe physicians' orders and route information securely.
• Enter and update patient and department data in systems.
• Maintain records, inventory and office supplies; assist colleagues.
• Support scheduling, tests, and administrative tasks as directed.

Skills

Clerical skills

MS Office

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Be inspired. Be valued. Belong.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, leadership programs...and more

Description

• Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
• May page staff member if necessary.
• Receives and transcribes physicians' orders according to established guidelines.
• Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
• Routes records to appropriate department or staff and maintains confidentiality of information.
• Operates standard office equipment including telephones, copiers, fax machines, and computers.
• Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
• Responds to patient requests via patient intercom system.
• Relays information to appropriate staff for immediate attention.
• Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician.
• Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent.
• One year previous clerical experience and experience with various personal computer software applications.

PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please note that one week's advance notice is preferred.