Unit Clerk

Erlanger Health System; Battle Creek (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Erlanger Health System is seeking a Unit Secretary to support nursing units with general communications, charting, and administrative tasks. This role includes handling phone calls, maintaining patient records, and coordinating information flow to and from the unit.

CPR and de-escalation/restraint certification are part of the role or training is offered after hire. High school diploma or equivalent is required, and healthcare experience is preferred.

Qualifications

• Customer service experience is required or preferred.
• Administrative/clerical skills are required.

Responsibilities

• Assemble and maintain patient charts for admissions, transfers and discharges.
• Answer phones professionally and direct calls or take messages.
• Maintain patient records and administrative reports.
• Perform clerical duties to update, organize and communicate nursing unit information.
• Coordinate administrative work within the unit and with other units/departments.
• Report pertinent information to the immediate supervisor in a timely manner.
• Respond to inquiries from staff and patients.
• Identify and report equipment or environmental problems promptly for correction.

Skills

Customer service

Administrative/clerical skills

Education

High School diploma or equivalent

Job description

Overview

Responsible for general communications on the nursing units, including telephone and written communication.

Responsibilities

• Assemble and maintain patient charts for admissions, transfers and discharges per facility policy.
• Answer phones in a professional and timely manner and direct calls to appropriate individuals and/ortake messages.
• Maintain patient records and administrative reports.
• Perform a variety of clerical duties relating to updating, organizing and communicating information on anursing unit.
• Coordinate administrative work within the unit as well as with other units and departments.
• Report pertinent information in a timely manner to the immediate supervisor.
• Respond to inquiries and requests from staff and patients.
• Perform maintenance tasks relating to chart order, chart accuracy and chart current data
• Stock units with office and medical supplies and prepare requisitions to maintain establishedinventories, as required
• Fax and photocopy information, as needed.
• Deliver incoming and outgoing mail to the units and distribute announcements and post memos.
• Obtain lab, x-ray and consult reports, as needed.
• Identify and report equipment or environmental problems promptly for correction.

Qualifications

• High School diploma or equivalent required.
• Experience in healthcare setting preferred.
• Customer service and administrative/clerical skills required.LICENSES/DESIGNATIONS/CERTIFICATIONS:
• CPR and de-escalation/restraint certification required (training available upon hire and offered byfacility).
• First aid may be required based on state or facility.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.