Unit Associate Verdi 5 West

Yale New Haven Health; New Haven (CT); On-site; USD 33,000 - 42,000; Full time

Job summary

Yale New Haven Health is seeking a Unit Clerk/Receptionist to greet patients, visitors and staff, coordinate appointments, and support clinical teams in a fast-paced hospital setting.

Under general supervision, you will perform clerical tasks, manage mail and messages, maintain records, and ensure a clean, safe work environment while upholding patient rights.

Candidates should have a minimum high school diploma and 1–2 years of administrative experience in healthcare, with strong computer skills.

Qualifications

• Minimum High School Diploma or GED required.
• 1–2 years administrative clerical experience preferred in patient care environment.
• Prior computer usage strongly preferred.

Responsibilities

• Acts as receptionist, greeting and interacting with patients, visitors and others.
• Greets all patients and visitors in a courteous and professional manner.
• Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
• Distributes mail, utilizes paging system, takes and delivers messages for unit personnel.
• Schedules patient appointments in coordination with the clinical staff.
• Interacts with all others in a manner consistent with excellent hospital public relations.
• Maintains safe, clean, and organized environment in all clerical areas.
• Respects patients' rights at all times identified within the institution.
• Assists in maintaining supplies at appropriate inventory levels.
• Performs efficiently in emergency situations as directed.

Education

High School Diploma or GED

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under general supervision, providing a variety clerical duties in support of the department.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Acts as receptionist, greeting and interacting with patients, visitors and others.
• 1.1 Greets all patients and visitors in a courteous and professional manner.
• 2. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
• 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
• 3. Handles patient appointment system.
• 3.1 Schedules patient appointments in coordination with the clinical staff.
• 4. Interacts with all others in a manner consistent with excellent hospital public relations.
• 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
• 5. Cleanliness and safety.
• 5.1 Maintains safe, clean, and organized environment in all clerical areas.
• 6. Patients' Rights.
• 6.1 Respects patients' rights at all times identified within the institution.
• 7. Supplies/ordering, errands.
• 7.1 Assists in maintaining supplies at appropriate inventory levels.
• 8. Emergency situations.
• 8.1 Performs efficiently in emergency situations as directed.
• 9. Information/in-service participation.
• 9.1 Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications

EDUCATION

Experience

Minimum High School Diploma or equivalent GED is required. One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

Special Skills

YNHHS Requisition ID

188968