Unit Assistant - Medical/Surgical ICU

Ascension Healthcare; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a compassionate and dedicated healthcare team that has been serving the community for over a century. This role offers a unique opportunity to support the Medical/Surgical ICU by performing essential administrative tasks, engaging with patients, and ensuring smooth operations within the clinical setting. As a part of a leading non-profit health system, you will be empowered to make a positive impact on the lives of patients and their families. With a commitment to professional growth and community service, this position is perfect for those who are passionate about healthcare and eager to contribute to a mission-driven organization.

Benefits

Paid Time Off (PTO)

Health Insurance Options

Retirement Benefits

Long-term & Short-term Disability

Employee Assistance Programs

Parental Leave

Tuition Reimbursement

Qualifications

• Experience in administrative and clerical duties in a clinical setting.
• Strong communication skills with patients and healthcare team.

Responsibilities

• Perform administrative duties to support the clinical area.
• Communicate effectively with patients and healthcare team members.
• Assist with patient needs and maintain unit organization.

Skills

Administrative Support

Clerical Duties

Patient Communication

Scheduling

Education

High School Diploma

1 Year of Job-Specific Experience

Job description

**Details**

+ **Department:** Medical/Surgical ICU

+ **Schedule:** 7am-3pm willing to be flexible and we can work with scheduling.

+ **Hospital:** Columbia St. Mary's Milwaukee

+ **Location:** Milwaukee, WI

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

**Responsibilities**

Perform administrative and clerical duties in support of an assigned clinical area.

+ Greet patients and visitors, answer general inquiries, and schedule patients for appointments. Answer, screen, and route telephone calls. Perform general clerical duties including filing, email correspondence, and mail distribution. Create various reports and documents.

+ Communicate with patients, families, physicians and other healthcare team members about patient care.

+ Perform unit safety checks. Assist with meeting patient needs and escalates as appropriate.

+ May enter and maintain timekeeping changes and staff schedules.

+ May assist with stocking supplies and keeping unit and patient rooms clean and orderly.

**Requirements**

Licensure / Certification / Registration:

+ BLS Provider preferred. American Heart Association or American Red Cross accepted.

Education:

+ High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

**Additional Preferences**

No additional preferences.

**Why Join Our Team**

Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

**Equal Employment Opportunity Employer**

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.**