Unit Assistant - Medical/Surgical ICU

Ascension; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization committed to compassionate care. As a key member of the Medical/Surgical ICU team, you will perform essential administrative and clerical duties, ensuring smooth operations and enhancing patient experiences. This role offers a unique opportunity to contribute to a leading non-profit health system with a rich history of serving communities. With a focus on personal and professional growth, you will be empowered to make a positive impact while enjoying a supportive work environment and various benefits. Your journey in healthcare starts here!

Benefits

Paid Time Off (PTO)

Health Insurance Options

Retirement Benefits

Long-term & Short-term Disability

Employee Assistance Programs (EAP)

Parental Leave

Tuition Reimbursement

Community Engagement Opportunities

Qualifications

• High School diploma or equivalent or 1 year of applicable experience required.
• BLS Provider preferred, with certification from recognized organizations.

Responsibilities

• Perform administrative and clerical duties in support of clinical areas.
• Greet patients, schedule appointments, and manage communications.

Skills

Administrative Duties

Clerical Skills

Customer Service

Communication Skills

Time Management

Education

High School Diploma or Equivalent

1 Year of Applicable Experience

Job description

We Are Hiring

• Department: Medical/Surgical ICU
• Schedule: 7am-3pm willing to be flexible and we can work with scheduling.
• Hospital: Columbia St. Mary's Milwaukee
• Location: Milwaukee, WI

What You Will Do

Perform administrative and clerical duties in support of an assigned clinical area.

• Greet patients and visitors, answer general inquiries, and schedule patients for appointments. Answer, screen, and route telephone calls. Perform general clerical duties including filing, email correspondence, and mail distribution. Create various reports and documents.
• Communicate with patients, families, physicians and other healthcare team members about patient care.
• Perform unit safety checks. Assist with meeting patient needs and escalates as appropriate.
• May enter and maintain timekeeping changes and staff schedules.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.

What You Will Need

Licensure / Certification / Registration:

• BLS Provider preferred. American Heart Association or American Red Cross accepted.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

No additional preferences.

Why Join Our Team

Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.