Unit Assistant Float Staffing - Contingent - Nights - Warren

Henry Ford Health System; Warren (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established healthcare organization is seeking a dedicated Float Staffing Assistant to support clinical operations during night shifts. This role involves performing essential administrative and clerical duties, such as greeting patients, scheduling appointments, and assisting with patient care. The ideal candidate will have strong communication skills and a background in administrative tasks within a hospital setting. Join a team that values compassion and teamwork, making a difference in patient care and experience every day.

Qualifications

• High School diploma or 1 year of relevant experience required.
• BLS certification and medical terminology preferred.

Responsibilities

• Greet patients and handle appointment scheduling.
• Perform clerical duties and assist with patient needs.
• Communicate effectively with healthcare team members.

Skills

Administrative Skills

Communication Skills

Customer Service

Computer Skills

Education

High School Diploma

BLS Certification

Tools

Microsoft Office

Job description

Department- Float Staffing

Scheduled: Contingent/Night Shift- 7:00pm-7:30am

GENERAL SUMMARY

Performs administrative and clerical duties in support of an assigned clinical area.

Responsibilities:

• Greets patients, visitors, and new admissions. Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution. Creates various reports and documents as assigned. Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. - Preferred use of administrative skills in a hospital setting,
• BLS through the American Heart Association preferred.
• Medical Terminology and strong computer skills preferred
• Hospital experience as a unit clerk preferred.

Additional Information

• Organization: Henry Ford Macomb - Oakland Hospitals
• Department: Float Staffing 001
• Shift: Night Job
• Union Code: Not Applicable