Unit Assistant Float Staffing - Contingent - Days - Warren Nights - Warren

Henry Ford Health System; Warren (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to support clinical operations. This role involves greeting patients, managing appointments, and performing clerical duties to ensure smooth operations. Ideal candidates will have strong communication and administrative skills, with a preference for experience in a healthcare setting. Join a team committed to patient care and operational excellence, where your contributions will help enhance the patient experience and support healthcare professionals in delivering quality care.

Qualifications

• High School diploma or 1 year of job-specific experience required.
• BLS certification and medical terminology knowledge preferred.

Responsibilities

• Greet patients and schedule appointments while answering inquiries.
• Perform clerical duties like filing and email correspondence.
• Assist with patient needs and maintain cleanliness of units.

Skills

Administrative Skills

Communication Skills

Computer Skills

Customer Service

Education

High School Diploma or Equivalent

BLS Certification

Medical Terminology Knowledge

Tools

Email

Basic Technology

Job description

Department- Float Staffing

Scheduled: Contingent/Day Shift- 7:00am-7:30pm

GENERAL SUMMARY

Performs administrative and clerical duties in support of an assigned clinical area.

Responsibilities:

• Greets patients, visitors, and new admissions. Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution. Creates various reports and documents as assigned. Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. - Preferred use of administrative skills in a hospital setting,
• BLS through the American Heart Association preferred.
• Medical Terminology and strong computer skills preferred
• Hospital experience as a unit clerk preferred.

Additional Information

• Organization: Henry Ford Macomb - Oakland Hospitals
• Department: Float Staffing 001
• Shift: Day Job
• Union Code: Not Applicable