Unit Assistant Float Staffing

Henry Ford Health; Warren (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Henry Ford Health in Warren, MI seeks a Unit Assistant - Float Staffing for Contingent Nights to support a clinical area with administrative and clerical duties.

You will greet patients, schedule appointments, handle calls, file, and assist with meals and transport as needed, while maintaining unit safety and coordinating with the healthcare team.

This role is contingent and not eligible for benefits, and involves alternating weekends and night shifts.

Qualifications

• High School diploma equivalency or 1 year of job-specific experience.
• BLS through the American Heart Association preferred.
• Medical Terminology and strong computer skills preferred.
• Hospital experience as a unit clerk preferred.

Responsibilities

• Greets patients, visitors, and new admissions; schedules appointments.
• Answers, screens, and routes telephone calls; handles clerical tasks.
• Communicates with patients and healthcare team about care.
• Performs unit safety checks and assists with patient needs.
• Assists with meals, tray distribution, and patient transport; maintains cleanliness.
• May assist with stocking supplies and timekeeping as assigned.

Skills

Administrative skills

Patient support

Customer service

Communication skills

Education

High School diploma equivalency or 1 year of applicable job-specific experience

BLS through the American Heart Association

Medical Terminology and strong computer skills

Hospital experience as a unit clerk

Job description

Unit Assistant - Float Staffing - Contingent - Nights

This position is not eligible for benefits

Shift:Contingent/Nights Shift- 7:00pm-7:30am, alternating weekends.

GENERAL SUMMARY

Performs administrative and clerical duties in support of an assigned clinical area.

Responsibilities:

• Greets patients, visitors, and new admissions. Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution. Creates various reports and documents as assigned. Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Qualifications

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. - Preferred use of administrative skills in a hospital setting,
• BLS through the American Heart Association preferred.
• Medical Terminology and strong computer skills preferred
• Hospital experience as a unit clerk preferred.