Unit Assistant

Kaiser Permanente; San Francisco (CA); Presencial; USD 28 000 - 33 000; Tempo integral

Resumo da oferta

Kaiser Permanente is seeking an administrative support specialist to assist nursing unit operations in San Francisco. The role involves coordinating transfers, discharges, and ADT-related tasks within the EMR, while answering calls and ensuring timely communications with patients and families.

Responsibilities include ordering supplies, assisting with discharge packets, and supporting EMR usage for unit staff. Strong PC skills, typing, and familiarity with Windows environments are required.

Qualificações

• Proficiency with PCs and Windows-based systems.
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• Process transfers and discharges using the ADT system in the EMR.
• Answer and route internal/external calls.
• Order materials and collect equipment via dumb waiter.
• Assist with discharge coordination and patient packets.
• Support unit staff with EMR and computer systems.

Responsabilidades

• Process transfers and discharges using the ADT system in the EMR.
• Answer and route internal and external telephone calls.
• Order materials and supplies for the unit; collect equipment from dumb waiter system.
• Answer call system from nurses station and follow up with patient/family.
• Coordinate discharge times and notify families; assist with discharge packets.
• Assist unit personnel with EMR usage and act as unit computer resource.
• Greet new patients and families; facilitate a timely discharge.
• Maintain unit business equipment and assist with special maintenance.

Conhecimentos

PC knowledge

Windows navigation

Typing 25 wpm

Email writing

Reading comprehension

Office equipment

Windows OS familiarity

Team coordination

Labor Management Partnership awareness

Formação académica

High School Diploma/GED

Ferramentas

Windows OS

Descrição da oferta de emprego

Job Summary:

This position is responsible for supporting and coordinating the administrative activities of the nursing unit. May be assigned to cover multiple units.

Essential Responsibilities:

• Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.
• Answers and appropriately routes internal and external telephone calls.
• Orders materials and supplies for the unit, and collects equipment and medication from the dumb waiter system.
• Answers call system from nurses station; follows up with patient and/or family as appropriate.
• Makes follow-up appointments for patients as necessary.
• In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing relevant sections of the patient chart.
• Prepares discharge packets and other documents for patients (including maternal/baby).
• Maintains the units business equipment, including maintaining appropriately charged wireless carts.
• Arranges for special maintenance or repair of the units business equipment.
• Updates the units white board (this function may be eliminated).
• Maintains the Minimum Record.
• Assists unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer-related issues.
• Acts as greeter for the unit, greeting new patients and their families.
• Coordinates discharge times, contacts family members with discharge information, and otherwise facilitates a timely discharge when the patient is ready.
• Initiates units downtime procedures when necessary.
• Communicates with other units/departments.
• May support Environmental Services in the data entry into the ADT system the status of clean and dirty beds.
• May help to facilitate co-pay collections by communicating with the Admitting office when family members are present on the unit, relaying information to Admitting or to the patient/family, etc.
• Assists with other unit duties such as collecting meal trays, taking STAT specimens to the lab, etc.
• Performs other related duties as assigned.

Grade: 220

Basic Qualifications:

Experience

• N/A

Education

• High School Diploma/GED.

License, Certification, Registration

• N/A

Additional Requirements:

• Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse.
• Basic knowledge of office equipment (fax machine, copy machine, scanner).
• Typing 25 wpm.
• Ability to read and comprehend complex instructions, correspondence, and medical record documents in English.
• Ability to write simple correspondence using email.
• Working knowledge of computer applications to include Windows 95/97, 2000 or Windows NT is required.
• Must be willing to work in a Labor Management Partnership environment.
• Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.

Preferred Qualifications:

• Medical Terminology Certificate Preferred