Unit Assistant

Ascension; Panama City (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

PTO & holidays

Tuition reimbursement

Employee assistance

Parental leave

Transportation savings

Job summary

Ascension is seeking a friendly, detail-oriented administrative Clerk for the Emergency Department at Ascension Sacred Heart Bay Hospital in Panama City, FL. You will greet patients, answer calls, file and route mail, and support clinicians with order entry and chart assembly.

This full-time day-shift role emphasizes teamwork, clear communication with patients and staff, and efficient scheduling. Requirements include a high school diploma or equivalent or related experience; licensure may

Qualifications

• Greet patients and visitors, answer/screen/route telephone calls, file, distribute mail and perform other general clerical duties.
• Communicate with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Schedule patients for individual appointment and in a timely manner.
• Assist Physicians/Clinicians through order entry processes, transfers and discharges; assemble and maintain patient charts.

Responsibilities

• Greet patients and visitors, answer/screen/route telephone calls, file, distribute mail and perform other general clerical duties.
• Communicate with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Schedule patients for individual appointment and in a timely manner.
• Provide assistance with programs/software for Physicians/Clinicians through the order entry processes, transfers and discharges. Assemble and maintain patient charts.

Skills

Clerical skills

Communication

Scheduling

Education

High School diploma or equivalent

Tools

EHR software

Job description

Your future role at a glance

Location: Panama City, FL

Facility: Ascension Sacred Heart Bay Hospital

Department: Emergency Department

Schedule: Day shift | Full-time

How you’ll make an impact in this role

• Greet patients and visitors, answer/screen/route telephone calls, file, distribute mail and perform other general clerical duties.
• Communicate with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Schedule patients for individual appointment and in a timely manner.
• Provide assistance with programs/software for Physicians/Clinicians through the order entry processes, transfers and discharges. Assemble and maintain patient charts.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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