Unit Administrative Specialist: Patient Care & Coordination

Houston Methodist; Houston (TX); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Houston Methodist is seeking a Unit Administrative Assistant (UAA) to support the interprofessional team in delivering high quality, cost-effective care. The role handles patient transfers, responds to nurse calls, and maintains a patient-centered service mindset, aligning with ICARE values and hospital standards.

You will manage multiple priorities, use computer systems for terminology and documentation, and communicate with patients, physicians, and staff to ensure timely, courteous service

Qualifications

• High School diploma or equivalent education.
• Two years of secretarial/office experience or patient care.
• Health care experience and/or medical terminology preferred.

Responsabilités

• Provide prompt, personalized service to all patients and respond to nurse calls.
• Greet patients and visitors; assist with directions and information.
• Communicate with health care team in a positive, customer-service oriented manner.
• Coordinate through nurse calls, transfers, and patient needs.
• Monitor noise levels and contribute to patient satisfaction metrics.

Connaissances

Communication skills

English proficiency

Customer service focus

Computer skills

Equipment operation

Formation

High School diploma or equivalent

Outils

Fax machine

PC

Printers

Telephones

Description du poste

Houston Methodist is seeking a Unit Administrative Assistant (UAA) to support the interprofessional team in delivering high quality, cost-effective care. The role handles patient transfers, responds to nurse calls, and maintains a patient-centered service mindset, aligning with ICARE values and hospital standards.

You will manage multiple priorities, use computer systems for terminology and documentation, and communicate with patients, physicians, and staff to ensure timely, courteous service