Union Housekeeper

HV Global Marketing Corporation; Highland (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free Parking

Department celebrations

Associate Appreciation Week

Monthly associate recognition

Discounts on local services

Seasonal Retention Bonus

Job summary

Hyatt Vacation Ownership is seeking dedicated staff for a full-time position that offers an hourly rate of $22.97. The role involves various tasks aimed at ensuring a pleasant stay for guests, including responding to requests, cleaning guest rooms, and maintaining professional standards.

Employees benefit from perks such as free parking, monthly recognition programs, and seasonal bonuses. This position requires flexibility in scheduling, including weekends and holidays, to meet the demands of

Qualifications

• Ability to lift and carry objects weighing up to 25 pounds.
• Strong attention to customer service and maintaining a professional appearance.

Responsibilities

• Respond promptly to requests from guests and other departments.
• Make beds and replace dirty linens.
• Clean bathrooms and vacuum carpets.

Skills

Customer service

Attention to detail

Professional communication

Job description

Hourly Rate: $22.97

Hourly Wage: $22.97

Shift: 1st/2nd; must be available to work weekends and holidays

Position type: Full Time

CORE WORK ACTIVITIES

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets in guest rooms and hallway.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

Site specific Perk:

• Free Parking
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs
• Discounts on local food fitness, recreation
• Seasonal Retention Bonus

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.