Union Housekeeper

Hyatt Vacation Club at Highlands Inn; Carmel Highlands (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Free on-site parking

Uniform laundering/shift shoe stipend

Complimentary meal and soft drink per

Department celebrations

Associate appreciation week

Monthly recognition programs

Monthly cell phone stipend

Job summary

Hyatt Vacation Club at Highlands Inn in Carmel Highlands, CA is seeking a Full-Time Housekeeping Associate to keep guest rooms and public spaces clean, restock amenities, and report maintenance issues. You will follow safety policies and aim to exceed guest expectations.

Hours include weekends and holidays with on-site parking provided; uniforms, meals during shifts, and other team recognitions support a positive work environment.

Qualifications

• Prior housekeeping or guest services experience preferred.
• Ability to follow safety and security policies.
• Excellent customer service and attention to detail.

Responsibilities

• Clean and restock guest rooms and bathrooms.
• Replace linens, amenities and furniture as needed.
• Inspect rooms for maintenance issues and report hazards.
• Assist guests and ensure privacy and safety in line with standards.

Job description

Hourly Rate: $22.97Hourly Wage: $22.97Shift: 1st/2nd; must be available to work weekends and holidaysPosition type: Full TimeCORE WORK ACTIVITIES· Respond promptly to requests from guests and other departments.· Fill cart with supplies and transport cart to assigned area.· Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.· Replace guest amenities and supplies in rooms.· Replace dirty linens and terry with clean items.· Make beds and fold terry.· Clean bathrooms.· Remove trash, dirty linen, and room service items.· Check that all appliances are present in the room and in working order.· Straighten desk items, furniture, and appliances.· Dust, polish, and remove marks from walls and furnishings.· Vacuum carpets in guest rooms and hallway.· Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.· Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.· Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.· Speak with others using clear and professional language.· Support team to reach common goals.· Ensure adherence to quality expectations and standards.· Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.· Reach overhead and below the knees, including bending, twisting, pulling, and stooping.· Stand, sit, or walk for an extended period of time.· Attention to customer service with a professional and pleasant personality.· Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors.Site Specific Perk:Free On-Site ParkingUniform laundering, stipend for work shoesComplimentary meal and soft drink per shift Department celebrationsAssociate Appreciation WeekMonthly associate recognition and reward programsMonthly cell phone stipendHyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.