Union Glashutte - eCommerce Operations Manager

The SWATCH Group; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

The SWATCH Group in Miami is seeking an E-commerce & Operations Manager to oversee day-to-day operational performance across DTC, wholesale, inventory, supply chain, and customer fulfillment. You will drive operational efficiency, profitability and an exceptional customer experience while coordinating with cross-functional teams to execute from product planning through delivery.

The ideal candidate is analytical, detail-oriented, and experienced in managing multiple priorities in a fast-paced

Job description

Job Summary

The E-commerce & Operations Manager is responsible for overseeing the day-to-day
operational performance of the business across direct-to-consumer (DTC/V2C),
wholesale, inventory management, supply chain, and customer fulfillment. This role serves as a key cross-functional leader, ensuring seamless execution from product planning through customer delivery while driving operational efficiency, profitability, and an exceptional customer experience.

The ideal candidate is highly analytical, detail-oriented, and experienced in managing
multiple priorities within a fast-paced consumer goods or retail environment. This position works closely with Sales, Marketing, Finance, Customer Service, Distribution, and external business partners to support company growth initiatives and operational excellence.