Union Cleaner

ISS Facility Services - North America; Philadelphia (Philadelphia County); On-site; USD 25,000 - 26,000; Full time

Job summary

ISS Facility Services - North America is seeking a dedicated janitor to maintain cleanliness in offices, commercial, industrial, or institutional spaces. You will follow instructions, work with a team, and communicate clearly to explain tasks and expectations.

The role emphasizes safety, reliability, and professionalism, with responsibilities ranging from vacuuming and dusting to restroom upkeep and waste disposal. Evening/weekend availability may be required.

Qualifications

• No prior cleaning experience required.
• Must be a team player and committed to a quality environment.
• Demonstrates exceptional customer service skills.

Responsibilities

• Vacuuming
• Edging
• Dusting
• Cleaning and stocking restrooms and breakrooms
• Window cleaning
• Emptying trash and transporting to disposal area
• Sweeping and mopping floors
• May perform other duties as assigned

Skills

Customer service

Team player

Safety compliance

Job description

Hourly Wage

The hourly pay range for this position is $18 per hour - $18.54 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Work Hours

The work hours for this position may include evenings, weekends, and/ or holidays.

Key Purpose

Janitors keep assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems and the environment
• Instilling trust

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
• Coordinate activities with other internal departments
• Participate in team meetings

Ideal Candidate Experience

• No previous cleaning experience is required
• Understand that safety is a top priority and comply with all safety rules, policies, and procedures
• Must be a team player and committed to working in a quality environment
• Demonstrates exceptional customer service skills

Key Accountabilities

• Vacuuming
• Edging
• Dusting
• Cleaning and stocking restrooms and breakrooms
• Window cleaning
• Emptying trash and transporting to proper disposal area
• Sweeping and mopping floors
• May perform other duties as assigned

Physical Demands & Work Environment

• Stand 33%
• Walk >66%
• Sit. Use of hands and fingers to touch, handle, grip, feel, grasp. Reach above shoulders
• Push/pull and grasp with hands and arms 33-50%
• Climb or balance <33%
• Stoop, Kneel, Crouch, or Crawl <33%
• Perform repetitive tasks
• Must be able to stand for extended periods of time
• Frequently lift 0-10 pounds
• Frequently lift up to 25 lbs.
• Occasionally lift up to 50 lbs.
• Must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.