Unified Communications Technician

Good Samaritan Society; Fargo, Northern (ND, KY); Hybrid; USD 29,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Generous time off

Job summary

Sanford Health in Fargo, ND is seeking a UC Support Technician to provide foundational support for the unified communications infrastructure across the enterprise. You will work with departments on daily assignments, training needs, and maintenance requirements for the technology platforms.

The role includes expert Tier 1 UC support, direct interaction with internal customers to troubleshoot issues, and collaboration across the enterprise to keep communications tools reliable.

Qualifications

• Associate degree required or two years' experience related to communication technology.
• Valid Driver's License required. Must maintain a good driving record.

Responsibilities

• Provide expert Tier 1 support for unified communication technologies.
• Work with internal customers to gather information and troubleshoot issues.
• Engage and collaborate enterprise-wide to support and maintain UC solutions.
• Interact with the business to advise on appropriate usage of UC technologies.

Education

Associate degree or two years' experience related to communication technology

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Facility: 501 Place Bldg
Location: Fargo, ND
Address: 501 4th St N, Fargo, ND 58102, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $21.50 - $34.50

Job Summary

Provides foundational support for the unified communications (UC) infrastructure across the enterprise. Works with the various departments on the daily assignments, training needs, and maintenance requirements associated with the technology platforms. Provide expert Tier 1 support for unified communication technologies. Ability to work directly with Internal customers to gather information and troubleshoot issues. Engage and collaborate enterprise-wide to support and maintain solutions to enable effective communications tools. Interact directly with the business to assist in providing direction on appropriate usage of unified communication technologies.

Must be able to drive to locations requesting services and support.

Qualifications

Associate degree required or two years' experience related to communication technology.

Valid Driver's License required. Must maintain a good driving record.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0273110
Job Function: Information Technology
Featured: No