Unified Communications Engineer - TS/SCI w/Poly

General Dynamics - IT; Annapolis (MD); On-site; USD 110,000 - 150,000; Full time

Job summary

General Dynamics - IT in Annapolis Junction, MD is seeking a Unified Communications Engineer to join a seasoned team responsible for the enterprise collaboration and communications environment. You will operate, engineer, troubleshoot, and evolve our UC landscape, working with Skype for Business, Teams, Pexip, Cisco Jabber, and VTC systems.

This role emphasizes learning new technologies, cross-functional collaboration, security clearances, and delivering reliable, integrated voice, video, and

Qualifications

• Education: Bachelor of Arts/Bachelor of Science
• Experience: 5+ years of related experience
• Security clearance: TS/SCI w/Poly
• US citizenship required
• Ability and willingness to learn new communications platforms and integration technologies
• Strong communication and collaboration skills

Responsibilities

• Engineer and support enterprise unified communications platforms, including Skype for Business and voice, video, messaging, conferencing, and collaboration services.
• Design and support interoperability solutions that connect different communications platforms across the enterprise.
• Learn and implement emerging UC technologies, including Pexip for Teams interoperability.
• Engineer collaboration between voice, video, and messaging platforms including Cisco Jabber and VTC systems.
• Troubleshoot complex communications issues across signaling, media, authentication, networking, conferencing, endpoints, applications, and integrations.
• Partner with networking, security, infrastructure, endpoint, cloud, applications, and service management to deliver new capabilities.
• Continuously improve the UC environment by increasing reliability, interoperability, user experience, automation, and enterprise capability.

Skills

Learning aptitude

Communication skills

Collaboration

Education

Bachelor of Arts/Bachelor of Science

Job description

UNIFIED COMMUNICATIONS ENGINEER

Connect the Enterprise Through Unified Communications

We are looking for a Unified Communications Engineer to join and expand an experienced engineering team responsible for the enterprise collaboration and communications environment. This role is ideal for an engineer with strong Skype for Business knowledge. You will help operate, engineer, troubleshoot, and evolve an enterprise communications environment while learning and implementing new technologies that connect previously separate systems. This includes opportunities to work with Skype for Business, Microsoft Teams, Pexip, Cisco Jabber, VTC systems, voice services, conferencing platforms, and the integrations that allow them to communicate with one another.

What You'll Do

• Engineer and support enterprise unified communications platforms, including Skype for Business and associated voice, video, messaging, conferencing, and collaboration services.
• Design and support interoperability solutions that allow different communications platforms to communicate effectively across the enterprise.
• Learn and implement emerging UC technologies, including solutions such as Pexip that enable interoperability between Microsoft Teams and existing enterprise video and collaboration environments.
• Engineer collaboration between voice, video, and messaging platforms, including environments such as Cisco Jabber, VTC systems, enterprise phones, and instant messaging.
• Troubleshoot complex communications issues across signaling, media, authentication, networking, conferencing, endpoints, applications, and platform integrations.
• Partner across engineering disciplines including networking, security, infrastructure, endpoint, cloud, applications, and service management to resolve issues and deliver new capabilities.
• Continuously improve the UC environment by identifying opportunities to increase reliability, interoperability, user experience, automation, and enterprise capability.

Why This Role?

Unified communications is changing rapidly.

Organizations are no longer operating a single voice or conferencing platform. Enterprise users expect to communicate across Teams, Skype, VTC, voice, video, and messaging platforms without having to understand what technology sits behind the connection.

Your job will be to help make that possible.

You will have the opportunity to work on problems such as:

• How do we connect Teams to an existing VTC environment?
• How do we allow different collaboration platforms to communicate?
• How do we connect voice, video, presence, and messaging across platforms?
• How do we introduce a new capability without disrupting the existing enterprise?
• How do we make the experience feel like one communications environment even when multiple technologies are operating underneath it?

If those problems sound interesting, this is an opportunity to become a key part of an engineering team that keeps the enterprise connected.

Nice to Have

• Experience with Microsoft Teams and Teams interoperability.
• Experience with Pexip or other video and collaboration interoperability platforms.
• Experience with Cisco Jabber and enterprise instant messaging.
• Experience supporting enterprise VTC systems and video endpoints.
• Experience with enterprise voice, SIP, telephony, or session management technologies.
• Experience integrating voice, video, messaging, and conferencing platforms.
• Experience with Cisco collaboration technologies.
• Experience with PowerShell, APIs, automation, or other engineering technologies.
• Experience supporting geographically distributed enterprise communications environments.

Our Mission Engineering Experience

Our mission supports 28 different IT engineering disciplines, creating an environment where engineers can build deep expertise while expanding into adjacent technologies and new areas of engineering.

Unified communications is one of the best examples of why that model matters. Modern collaboration doesn't live inside one platform. Voice, video, messaging, cloud collaboration, conferencing, networking, security, endpoints, and infrastructure all have to work together.

You will have the opportunity to grow beyond a single platform and become a broader Unified Communications Engineer. You may begin with deep Skype for Business expertise and then expand into Teams interoperability, Pexip, Cisco collaboration, VTC, voice, automation, cloud services, and other technologies as the enterprise evolves.

We are looking for someone who is curious enough to learn what they don't know, technically strong enough to troubleshoot what they do know, and motivated enough to help build what comes next.

Our engineering culture emphasizes ownership, technical growth, teamwork, and delivering high-quality results while maintaining a healthy balance between professional performance and family time.

WHAT YOU'LL NEED TO SUCCEED

Bring your technology expertise and drive for innovation to GDIT. The unified communications engineer must have:

• Education: Bachelor of Arts/Bachelor of Science
• Experience: 5+ years of related experience
• Security clearance level: TS/SCI w/Poly
• US citizenship required

Role requirements:

• Ability and willingness to learn new communications platforms and integration technologies.
• Ability to work independently, take ownership of technical problems, and operate effectively in a fast-paced engineering environment.
• Strong communication and collaboration skills.

Certification: Must be 8570 compliant with a Security + Certification

Annapolis Junction, MD

GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

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