Unified Communications Engineer - TS/SCI w/Poly

General Dynamics Information Technology, Inc.; Maryland; On-site; USD 119,000 - 161,000; Full time

Benefits offered by this job

Medical plan options

401(k) with company match

Flexible work weeks

Paid time off (PTO)

Job summary

General Dynamics Information Technology, Inc. is seeking a Unified Communications Engineer to design, implement, and support enterprise UC platforms including Skype for Business and Teams interoperability.

You will collaborate across voice, video, and messaging domains and troubleshoot complex issues spanning signaling, authentication, networking, and platforms. The role requires a Bachelor’s degree or 4 years related experience, 5+ years in the field, and a TS/SCI w/ Poly clearance with

Qualifications

• Education: Bachelor of Arts/Bachelor of Science OR 4 years of related experience.
• Experience: 5+ years of related experience.
• Security clearance level: TS/SCI w/ Poly.
• US citizenship required.
• Certification: Must be 8570 compliant with a Security+ Certification.

Responsibilities

• Engineer and support enterprise unified communications platforms, including Skype for Business and associated voice, video, messaging, conferencing, and collaboration services.
• Design and support interoperability solutions that allow different communications platforms to communicate across the enterprise.
• Learn and implement emerging UC technologies (e.g., Pexip) for Microsoft Teams interoperability.
• Engineer collaboration between voice, video, and messaging across endpoints and platforms.
• Troubleshoot complex UC issues across signaling, media, authentication, networking, conferencing, endpoints, and integrations.

Job description

UNIFIED COMMUNICATIONS ENGINEER

Connect the Enterprise Through Unified Communications

WHAT YOU’LL DO

• Engineer and support enterprise unified communications platforms, including Skype for Business and associated voice, video, messaging, conferencing, and collaboration services.
• Design and support interoperability solutions that allow different communications platforms to communicate effectively across the enterprise.
• Learn and implement emerging UC technologies, including solutions such as Pexip that enable interoperability between Microsoft Teams and existing enterprise video and collaboration environments.
• Engineer collaboration between voice, video, and messaging platforms, including environments such as Cisco Jabber, VTC systems, enterprise phones, and instant messaging.
• Troubleshoot complex communications issues across signaling, media, authentication, networking, conferencing, endpoints, applications, and platform integrations.
• Partner across engineering disciplines including networking, security, infrastructure, endpoint, cloud, applications, and service management to resolve issues and deliver new capabilities.
• Continuously improve the UC environment by identifying opportunities to increase reliability, interoperability, user experience, automation, and enterprise capability.

WHAT'S COOL ABOUT OUR PROGRAM

We supports 28 different IT engineering disciplines, creating an environment where engineers can build deep expertise while expanding into adjacent technologies and new areas of engineering. Unified communications is one of the best examples of why that model matters. Modern collaboration doesn't live inside one platform. Voice, video, messaging, cloud collaboration, conferencing, networking, security, endpoints, and infrastructure all have to work together. You will have the opportunity to grow beyond a single platform and become a broader Unified Communications Engineer. You may begin with deep Skype for Business expertise and then expand into Teams interoperability, Pexip, Cisco collaboration, VTC, voice, automation, cloud services, and other technologies as the enterprise evolves. We are looking for someone who is curious enough to learn what they don't know, technically strong enough to troubleshoot what they do know, and motivated enough to help build what comes next. Our engineering culture emphasizes ownership, technical growth, teamwork, and delivering high-quality results while maintaining a healthy balance between professional performance and family time.

MEANINGFUL WORK AND PERSONAL IMPACT

• Hands-on experience supporting or engineering Skype for Business or a comparable enterprise unified communications platform.
• Strong understanding of unified communications concepts spanning voice, video, instant messaging, presence, conferencing, and collaboration.
• Understanding of how enterprise communications platforms integrate with networks, identity, authentication, endpoints, and infrastructure.
• Strong troubleshooting and analytical skills with the ability to investigate problems across multiple technology layers.

WHAT YOU’LL NEED TO SUCCEED

• Education: Bachelor of Arts/Bachelor of Science OR 4 years of related experience
• Experience: 5+ years of related experience
• Security clearance level: TS/SCI w/Poly
• US citizenship required
• Role requirements: Ability and willingness to learn new communications platforms and integration technologies. Ability to work independently, take ownership of technical problems, and operate effectively in a fast-paced engineering environment. Strong communication and collaboration skills.
• Certification: Must be 8570 compliant with a Security + Certification

Annapolis Junction, MD

GDIT IS YOUR PLACE

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#GlobalServices

The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA MD Annapolis Junction Additional Work Locations:

Total Rewards at GDIT

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.

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