Unified Communications Engineer - Onsite DC, Cisco & Teams

Automatic Data Processing, Inc.; Washington (District of Columbia); On-site; USD 80,000 - 90,000; Full time

Job summary

NCC in Washington, DC is seeking a Mid Level Unified Communications Engineer to provide technical direction for voice, video, and data networks. This onsite role requires steering UC projects, configuring Cisco CUCM/Expressway, and integrating with Microsoft Teams Voice to deliver reliable collaboration services.

You will mentor teams, drive roadmaps, and ensure security compliance while coordinating with stakeholders across the organization. A Top Secret clearance is required or feasible.

Qualifications

• Bachelor’s degree in a related field and 5+ years of enterprise UC engineering/administration experience.
• Active Top Secret security clearance with willingness to obtain TS/SCI CI Polygraph.
• Experience design/installation and support of Cisco CUCM, Unity Connection, Expressway, and Microsoft Teams Voice.

Responsibilities

• Serve as the senior technical authority for enterprise Unified Communications environments.
• Establish goals, roadmaps, and project plans aligned with objectives.
• Design, engineer, integrate, and optimize voice, video, and collaboration platforms.
• Provide Tier 4 troubleshooting and root-cause analysis for outages.
• Lead data center migrations and collaboration platform enhancements.
• Develop and maintain SOPs, diagrams, and technical standards.

Skills

Leadership

Project management

Communication

Cross-functional collaboration

Attention to detail

Security & compliance

UC engineering

Education

Bachelor’s degree in a related field

Tools

Cisco CUCM

Unity Connection

Expressway

Microsoft Teams Voice

Cisco UCS

ESXi virtualization

Oracle SBC

Job description

NCC in Washington, DC is seeking a Mid Level Unified Communications Engineer to provide technical direction for voice, video, and data networks. This onsite role requires steering UC projects, configuring Cisco CUCM/Expressway, and integrating with Microsoft Teams Voice to deliver reliable collaboration services.

You will mentor teams, drive roadmaps, and ensure security compliance while coordinating with stakeholders across the organization. A Top Secret clearance is required or feasible.