Unified Communications Engineer

MANTECH; Chantilly (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

MANTECH seeks a motivated Unified Communications Engineer to join our team in Chantilly, VA. This is an onsite position, and you will implement VoIP/VTC systems, upgrade firmware/hardware, and ensure RMF compliance across Windows LAN/WAN environments.

The role requires CCNA or higher, IAT II/III, and multi-vendor UC experience. You will work with cybersecurity to meet certifications, plan installations, and resolve voice/video challenges for our workforce.

Qualifications

• Bachelor's degree with 7+ years of VoIP/VTC experience, or equivalent work history.
• Experience implementing multi-vendor VoIP/VTC in RMF environments.
• Experience configuring DHCP and DNS.
• Current CCNA or higher; IAT II/III certs or ability to obtain within 6 months.
• Experience designing QoS for Voice/Video using Cisco tools.

Responsibilities

• Perform firmware and hardware upgrades to deliver UC services.
• Analyze metrics and ensure schedule compliance per customer guidelines.
• Identify risks and present mitigation recommendations to management.
• Resolve voice and video issues with vendor VTC systems.
• Interface with cybersecurity teams to satisfy requirements and maintain certifications.
• Plan, evaluate, and coordinate local and remote voice/data installations.
• Schedule and perform periodic system patching to ensure RMF compliance.
• Provide converged Voice/VTC in Windows LAN/WAN environments.

Skills

VoIP/VTC

RMF compliance

CCNA

IAT II/III

QoS design

Multi-vendor UC

Education

Bachelor's degree

Associate degree

High School Diploma

Tools

Communications Manager

Unity Connection

Emergency Responder

Prime

TMS

CMS

Cisco IOS

DHCP

DNS

Job description

MANTECH seeks a motivated, career and customer-oriented Unified Communications Engineer to join our team in Chantilly, VA. This is an onsite position.

Responsibilities

• Perform system firmware and hardware upgrades to deliver high-quality Unified Communications services to the workforce
• Analyze program metrics, ensure schedule compliance with customer guidelines, and recommend corrective actions
• Identify operational risks and present structured mitigation recommendations to management
• Solve operational voice and video challenges and diagnose/resolve issues with vendor-specific video teleconferencing systems
• Interface directly with cybersecurity teams to satisfy requirements, track POAMs, and maintain system certifications
• Plan, evaluate, and coordinate local and remote voice/data communications equipment installations
• Schedule and perform periodic system patching and maintenance to ensure RMF compliance
• Provide converged Voice/VTC solutions in MS Windows LAN/WAN environments

Minimum Qualifications

• Bachelor's degree with 7+ years of Voice over IP (VoIP) or Video Teleconferencing (VTC) system implementation experience, or an An associates degree with 10+ years of experience, or a High School Diploma with 13+ years of experience may be substituted for a degree
• Experience implementing multi-vendor VoIP and VTC products in RMF environments
• Experience with DHCP and DNS configuration
• Current CCNA certification or higher, ex., CCNP or CCIE
• Current IAT level II certification, ex., Security+
• Current IAT level III certification (SecurityX or CASP+), or be willing to obtain within 6 months of hire
• Experience designing and implementing Voice or Video Quality of Service (QoS) solutions and using core Cisco tools, ex., Communications Manager, Unity Connection, Emergency Responder, Prime, TMS, CMS, or ESX

Preferred Qualifications

• Master's degree (M.A./M.S.) in a technical discipline
• CCNP Collaboration certification
• Possess ITIL Foundations Certification
• Demonstrated experience working in a SAP environment as a Unified Communications Engineer

Clearance Requirements

• Must have current or active Top Secret clearance with SCI eligibility
• Must be eligible to obtain Special Access Program (SAP)

Physical Requirements

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.