UNEMPLOYMENT INSURANCE TAX AGENT 1/2/3

State of Louisiana; Baton Rouge (LA); On-site; USD 60,000 - 78,000; Full time

Job summary

Louisiana Works seeks an Unemployment Insurance Tax Agent to independently conduct state UI tax audits for diverse employers. You will examine complex accounting records, identify wage discrepancies, and ensure compliance with Employment Security Law.

The role involves planning audits, coordinating with peers, and advising employers on UI tax responsibilities while supporting revenue collection for the UI Trust Fund.

Qualifications

• Three years of experience in accounting, auditing, or unemployment insurance.
• Bachelor’s degree plus a CISA or CGAP designation.
• Bachelor’s degree in accounting, auditing, finance, business administration, management, economics, information systems, or statistics.
• An advanced degree in accounting, auditing, finance, business administration, management, economics, information systems, or statistics.
• A CPA license, CFE, or CIA designation.

Responsibilities

• Conduct complex audits of employers to ensure compliance with UI tax laws by reviewing tax returns, payroll records, and financial documents.
• Identify unreported wages, misclassification issues, and tax discrepancies; calculate assessments including taxes, penalties, and interest.
• Prepare detailed audit reports and present findings to executives, CPAs, and attorneys.
• Initiate enforcement actions including subpoenas, liens, payment negotiations, and litigation referrals.
• Advise employers on UI tax responsibilities and reporting requirements; serve as primary agency contact within assigned territory.
• Resolve benefit protests and analyze payroll data to support accurate claims processing.
• Plan and manage audit assignments and quotas; coordinate with other auditors and provide guidance to staff.
• Ensure timely collection of UI revenues deposited into the UI Trust Fund.

Skills

Auditing

Accounting

Regulatory knowledge

Communication

Data analysis

Education

Bachelor’s degree in accounting/auditing/finance

Bachelor’s degree with CISA or CGAP

Advanced degree in related field

CPA/CFE/CIA designation

Job description

Office of Unemployment Insurance

Division: UI Tax Operations

Location: East Baton Rouge Parish

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

Learn more about Louisiana Works

The Unemployment Insurance Tax Agent 1/2/3 will independently conduct state unemployment tax audits for businesses of all sizes, including private and governmental entities. They will examine complex accounting systems and financial records—such as ledgers, payroll journals, bank statements, and tax returns to ensure compliance with Employment Security Law and verify that wages are accurately reported for Unemployment Insurance tax purposes.

OUIA oversees Louisiana’s Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own. The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals.

• Three years of experience in accounting, auditing, or unemployment insurance; OR
• A bachelor’s degree plus a Certified Information Systems Auditor (CISA) or Certified Government Audit Professional (CGAP) designation; OR
• A bachelor’s degree in accounting, auditing, finance, business administration, management, economics, information systems, quantitative methods, or statistics; OR
• An advanced degree in accounting, auditing, finance, business administration, management, economics, information systems, quantitative methods, or statistics; OR
• A Certified Public Accountant (CPA) license, Certified Fraud Examiner (CFE), or Certified Internal Auditor (CIA) designation.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Details

• Conduct complex audits of employers to ensure compliance with federal and state Unemployment Insurance (UI) tax laws by analyzing tax returns, payroll records, financial documents, and business operations.
• Identify unreported wages, worker misclassification issues, and tax discrepancies; calculate assessments including taxes, penalties, and interest.
• Interpret and apply Employment Security laws and regulations; prepare detailed audit reports and present findings to executives, CPAs, and attorneys.
• Initiate enforcement actions including subpoenas, liens, payment negotiations, and litigation referrals to protect the State’s financial interests and secure delinquent tax payments.
• Advise employers on UI tax responsibilities, ownership changes, voluntary coverage, and reporting requirements; serve as primary agency contact within assigned territory.
• Resolve benefit protests and analyze payroll data to support accurate claims processing.
• Plan and manage audit assignments and federally mandated quotas; coordinate with other auditors and provide guidance to support staff as needed.
• Ensure timely collection of significant tax revenues deposited into the Unemployment Insurance Trust Fund to sustain statewide benefit payment.

Position Specific Details

• Location: Baton Rouge, La
• Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty
• Career Progression Group: Unemployment Insurance Tax Agent 1, Unemployment Insurance Tax Agent 2, or Unemployment Insurance Tax Agent 3

Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities TDD# 800-259-5154