Unemployment Compensation Tax Services Tax Technician - COD's Status Determination Unit (SDU)

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Commonwealth of Pennsylvania invites applications for a Tax Technician within the Office of Unemployment Compensation Tax Services in Harrisburg. The role reviews employer information, reconciles wages, and ensures compliance with state law, offering growth in public service and tax administration.

The position supports unemployment tax operations and may include part-time telework up to 3 days per week, with a standard 8:30 AM–4:30 PM schedule. Residency in Pennsylvania is required.

Qualifications

• Completion of the Unemployment Compensation Tax Technician Trainee program or two years of experience in financial records, bookkeeping, tax prep, or clerical accounting.
• Equivalent combination of experience and training accepted.
• Must meet PA residency requirements and be able to perform essential job functions.

Responsibilities

• Registration Review: Examine employer documents for accuracy and completeness.
• Wage Reconciliation: Compare reported wages with claimant statements and apply rules.
• Compliance Tasks: Complete work on liability questions, bulk sales, civil assessments, and inquiries.
• Correspondence Work: Prepare written communication with employers or administrators.
• Report Preparation: Create weekly summaries of wage investigations and hearings.

Skills

Financial records

Tax administration

Attention to detail

Job description

The Unemployment Compensation Tax Services Tax Technician position in the Office of Unemployment Compensation Tax Services offers a chance to support fair and accurate tax processes that help Pennsylvania workers and employers. This allows you to build strong analytical skills while reviewing important wage and registration information. You will help ensure that claims are handled correctly and employers follow state requirements. Take advantage of this opportunity to grow your experience in public service and tax administration.

This role supports unemployment compensation tax operations by reviewing employer information, resolving wage differences, and helping ensure compliance with Pennsylvania law. As a Unemployment Compensation Tax Services Tax Technician, you will perform the following duties:

• Registration Review: Examine employer documents for accuracy, completeness, and required determinations
• Wage Reconciliation: Compare reported wages with claimant statements and review exclusions and coverage rules
• Compliance Tasks: Complete work related to liability questions, bulk sales, civil assessments, and inquiries
• Correspondence Work: Prepare written communication and discuss information with employers or administrators
• Report Preparation: Create weekly summaries of wage investigations and scheduled hearings
• General Duties: Perform additional assigned tasks that support tax operations

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Work schedule may vary based on operational needs.
• Telework:You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Successful completion of the Unemployment Compensation Tax Technician Trainee program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of experience in maintaining financial records, bookkeeping, tax preparation, or clerical accounting; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.