Tax Examiner 1

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Telework up to 3 days/week after in‑is

Job summary

The Commonwealth of Pennsylvania is seeking a Tax Examiner 1 in Harrisburg to learn and contribute to accurate tax processing across the Commonwealth. You will build essential skills through hands-on experience reviewing tax documents and supporting program operations, with training and mentorship embedded in the role.

You will gain proficiency in examining information, correcting errors, and using multiple tax systems, with a potential telework option after completion of in-office training and

Qualifications

• Two years of general office work or an equivalent combination of experience and training.

Responsibilities

• Review suspended employer and sales tax returns and make corrections.
• Verify business and account details using image documents and other reference sources.
• Research missing or unclear information and contact taxpayers or businesses to update records.
• Process suspended returns, prepare quarterly returns, and issue assessments when needed.
• Transfer returns to correct accounts and refer new or updated accounts to the Registration Division.
• Use PATH, myPATH, Telefile, Bridges, Right Now Email, and Genesys systems effectively.

Skills

General Office Experience

Job description

As a Tax Examiner 1 with the Department of Revenue, you will build valuable knowledge that prepares you for a long and rewarding career. This role gives you hands‑on experience working with tax documents that support programs across the Commonwealth. Training and mentorship are built into the job so you can steadily grow your confidence and technical skills. The Department of Revenue welcomes motivated learners who want to make a positive impact.

This role helps you develop the skills needed to review tax documents and support accurate processing across the Commonwealth. You will learn how to examine information, correct errors, and work with various tax systems. As a Tax Examiner 1, you will perform the following duties:

• Document Review:Review suspended employer and sales tax returns and make corrections
• Information Verification:Verify business and account details using image documents and other reference sources
• Research Work:Research missing or unclear information and contact taxpayers or businesses to update records
• Return Processing:Process suspended returns, prepare quarterly returns, and issue assessments when needed
• Account Updates:Transfer returns to correct accounts and refer new or updated accounts to the Registration Division
• System Use:Use PATH, myPATH, Telefile, Bridges, Right Now Email, and Genesys systems effectively

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full‑time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30‑minute lunch.
• Telework:You may have the opportunity to work from home (telework) part‑time up to three days a week after successful completion of required in‑office training. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of general office work; or
• An equivalent combination of experience and training.

Additional Requirement:

• You must be able to perform essential job functions.

Legal Requirements:

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint‑based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.