Underwriting Support Specialist

Acrisure Trade Credit; Robinson Crossroads (TN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

Wholesure Inc., a division of Acrisure, seeks an Underwriting Assistant to provide administrative, operational, and servicing support to underwriting teams. You will process policy transactions, maintain documentation, and coordinate workflow while delivering exceptional customer service to agents, carriers, and clients.

This role requires on-site presence to support collaboration with underwriters and cross-functional partners, ensuring compliance and efficient handling of account servicing

Qualifications

• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Strong organizational, analytical and problem solving abilities.
• Ability to effectively manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently and collaboratively within a team.
• Customer focused mindset with strong relationship building skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• Ability to learn and apply carrier guidelines, underwriting procedures, and agency workflows.
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross functional partnership.

Responsibilities

• Process policy transactions including quotes, endorsements, renewals, cancellations, audits, policy changes, and other servicing activities.
• Review submissions, policy documentation, and supporting materials for completeness, accuracy, and compliance.
• Assist underwriting staff with policy issuance, binding activities, and account servicing tasks.
• Maintain accurate underwriting files and documentation within agency systems.
• Coordinate collection and organization of required documentation for underwriting and servicing activities.
• Communicate professionally with agents, carriers, clients, and internal stakeholders regarding servicing requests.
• Follow up on outstanding items and resolve discrepancies to ensure accurate records.
• Support operational workflows and departmental initiatives to improve efficiency and service quality.
• Build and maintain productive relationships with underwriters, carriers, agents, and other stakeholders.
• Prioritize workloads and manage multiple tasks while meeting productivity and quality standards.
• Provide exceptional customer service through timely, accurate communication.

Skills

Attention to detail

Communication skills

Organizational skills

Analytical thinking

Problem solving

Multitasking

Team collaboration

Customer focus

Carrier guidelines

Education

High school diploma or GED

Associate degree

Tools

Microsoft Office Suite

Job description

Wholesure Inc., a division of Acrisure, seeks an Underwriting Assistant to provide administrative, operational, and servicing support to underwriting teams. You will process policy transactions, maintain documentation, and coordinate workflow while delivering exceptional customer service to agents, carriers, and clients.

This role requires on-site presence to support collaboration with underwriters and cross-functional partners, ensuring compliance and efficient handling of account servicing