Underwriting Assistant — Policy Servicing & Admin Pro

Acrisure Trade Credit; Knoxville (TN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Wholesure Inc., a division of Acrisure, is seeking an Underwriter Assistant to provide administrative, operational, and servicing support to underwriting teams. You will process policy transactions, maintain underwriting documentation, coordinate workflow, and deliver customer service.

This role works with underwriters, carriers, agents, and internal partners to ensure accurate, compliant policy records. The position requires strong attention to detail, excellent communication, and the ability

Qualifications

• High school diploma or GED required.
• Associate degree preferred; equivalent work experience.
• Previous insurance, customer service, administrative support, or underwriting support experience preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

Responsibilities

• Process policy transactions including quotes, endorsements, renewals, cancellations, audits, policy changes, and other servicing activities accurately and efficiently.
• Review submissions, policy documentation, and supporting materials to ensure completeness, accuracy, and compliance with carrier guidelines and agency procedures.
• Assist underwriting staff with policy issuance, binding activities, and account servicing tasks.
• Maintain accurate and organized underwriting files, records, and documentation within agency management systems.
• Coordinate the collection and organization of required documentation to support underwriting and servicing activities.
• Communicate professionally with agents, carriers, clients, and internal business partners regarding policy servicing requests, outstanding requirements, and account inquiries.
• Follow up on outstanding items and resolve discrepancies to ensure complete and accurate policy records.

Skills

Attention to detail

Written communication

Verbal communication

Organizational skills

Analytical thinking

Problem solving

Multitasking

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Wholesure Inc., a division of Acrisure, is seeking an Underwriter Assistant to provide administrative, operational, and servicing support to underwriting teams. You will process policy transactions, maintain underwriting documentation, coordinate workflow, and deliver customer service.

This role works with underwriters, carriers, agents, and internal partners to ensure accurate, compliant policy records. The position requires strong attention to detail, excellent communication, and the ability