Insurance Underwriting Support Specialist

Acrisure; Burlington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan with company match

Paid time off and holidays

Wellness resources

Job summary

Wholesure Inc., a division of Acrisure, seeks an Underwriting Assistant to provide administrative and servicing support to underwriting teams. You will process policy transactions, maintain underwriting files, and coordinate workflow with underwriters, carriers, and agents to ensure accuracy and compliance.

The role emphasizes high-quality customer service, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Associate degree preferred; equivalent work experience considered.
• Previous insurance, customer service, administrative support, or underwriting support experience preferred.

Responsibilities

• Process policy transactions including quotes, endorsements, renewals, cancellations, audits, policy changes, and other servicing activities accurately and efficiently.
• Review submissions, policy documentation, and supporting materials for completeness, accuracy, and compliance with carrier guidelines and procedures.
• Assist underwriting staff with policy issuance, binding activities, and account servicing tasks.
• Maintain accurate and organized underwriting files and documentation in agency systems.
• Coordinate collection and organization of required documentation to support underwriting and servicing activities.
• Communicate professionally with agents, carriers, clients, and internal partners regarding servicing requests and inquiries.
• Follow up on outstanding items and resolve discrepancies to ensure complete policy records.

Skills

Attention to detail

Communication

Organization & analysis

MS Office

Team collaboration

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Wholesure Inc., a division of Acrisure, seeks an Underwriting Assistant to provide administrative and servicing support to underwriting teams. You will process policy transactions, maintain underwriting files, and coordinate workflow with underwriters, carriers, and agents to ensure accuracy and compliance.

The role emphasizes high-quality customer service, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.