Underwriting Support Associate

Auto-Owners Insurance; Brentwood (MD); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Matched 401(k)

Fully‑funded pension plan

Bonus programs

Generous paid time off

Structured training program

Employee mentoring

Job summary

Auto-Owners Insurance is looking for a motivated individual to join our Underwriting department as a Policy Service Technician. This role involves effectively communicating with policyholders and entering data accurately, while adhering to established guidelines.

The position offers a competitive salary and benefits, including a matched 401(k), a fully-funded pension plan, and generous paid time off. Successful candidates will possess strong communication skills and the ability to handle multiple assignments in a work-from-home environment after initial training.

Qualifications

• High school education or its equivalent.
• Above average communication skills (written and verbal).
• Ability to organize and interpret data.
• Ability to handle multiple assignments.
• Ability to maintain confidentiality and data security.

Responsibilities

• Effectively communicate with policyholders, claimants, agents and other departments.
• Accurately enter assigned source documents.
• Interpret and apply verbal and written instructions.
• Maintain records and policy files according to established guidelines.
• Assist with other duties as assigned.

Skills

Communication skills (written and verbal)

Ability to organize and interpret data

Ability to handle multiple assignments

Ability to maintain confidentiality and data security

Education

High school education or equivalent

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Auto-Owners Insurance is seeking a motivated individual to join our Underwriting department as a Policy Service Technician. The position offers a merit‑based, work‑from‑home program based on job responsibilities, after initial in‑person training and as defined by leadership.

Responsibilities

• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions to key the appropriate transactions.
• Maintain records and/or policy files according to established guidelines.
• Assist with other duties as assigned within the department or elsewhere on request.

Qualifications and Skills

• High school education or its equivalent.
• Above average communication skills (written and verbal).
• Ability to organize and interpret data.
• Ability to handle multiple assignments.
• Ability to maintain confidentiality and data security.

Benefits

• Competitive base salary.
• Matched 401(k) and fully‑funded pension plan (once vested).
• Bonus programs.
• Generous paid time off, including holidays, vacation days, personal time and sick leave.
• Friendly work environment, structured training program, employee mentoring.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.