Underwriting Operations Team Leader

Polikov Recruitment Solutions; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading insurance recruitment company seeks an Underwriting Operations Team Lead to manage 5–6 Property Underwriting Assistants in San Francisco. Ideal for candidates with supervisory experience, this role emphasizes leadership, innovation, and cross-department collaboration, offering significant career growth opportunities in a fast-paced environment.

Qualifications

• Insurance professionals with leadership or supervisory experience.
• Thrives in a fast-paced, collaborative environment.
• Strong organizational, problem-solving, and communication skills.

Responsibilities

• Lead and manage a team of 5–6 Property Underwriting Assistants.
• Develop personal growth plans and conduct performance reviews/appraisals.
• Monitor workflow, SLAs, and capacity.
• Produce reports and performance metrics for senior leadership.
• Partner with underwriters for support.
• Resource for process improvements and operational efficiency.
• Build and maintain broker and client relationships.

Job description

Overview

Commercial Insurance Recruiter @ Polikov Recruitment Solutions | Executive Search | Surety | Property & Casualty | Insurance

Are you ready to take the next step in your insurance career and lead a high-performing team? Our client, a global specialty insurance group, is seeking an Underwriting Operations Team Lead to manage and mentor a team of 5–6 underwriting support professionals.

This is a fantastic opportunity for someone who enjoys leading people, optimizing processes, and making a real impact within a growing organization.

Why This Role?

• Leadership & Mentorship – You’ll directly manage, coach, and inspire a team of Underwriting Assistants, helping them grow and succeed in their careers.
• Visibility & Impact – You’ll work closely with senior stakeholders, underwriters, brokers, and clients while providing critical management information and insights that drive the business forward.
• Career Growth – This role positions you as a key leader in the underwriting operations function, with room to expand your influence and develop further leadership skills.
• Collaboration – You’ll partner across Claims, Finance, Compliance, and other underwriting teams, ensuring seamless operations and a strong client experience.
• Innovation & Process Improvement – You’ll help shape how underwriting support is delivered, including exploring outsourcing strategies and technology improvements.

Key Responsibilities

• Lead and manage a team of 5–6 Property Underwriting Assistants.
• Develop personal growth plans and conduct performance reviews/appraisals.
• Monitor workflow, SLAs, and capacity, ensuring smooth delivery of underwriting support.
• Produce reports and performance metrics for senior leadership.
• Partner with underwriters to provide pre-underwriting, rating, and client service support.
• Act as the go-to resource for process improvements, system initiatives, and operational efficiency.
• Build and maintain strong broker and client relationships through timely and professional service.

Who Should Apply?

• Insurance professionals with leadership or supervisory experience (Manager, Team Leader, Supervisor, etc.).
• Someone who thrives in a fast-paced, collaborative environment and enjoys coaching others.
• Strong organizational, problem-solving, and communication skills are a must.

This is your chance to step into a visible, high-impact leadership role with a leading specialty insurer that values people development, innovation, and excellence.

For more information, please contact: Chris Caputi – [e-mail]

Keywords: Underwriting Operations, Underwriting Team Leader, Underwriting Supervisor, Insurance Operations, Property Insurance, Underwriting Assistant Manager, Assistant Underwriter, Associate Underwriter, Underwriting Support, Underwriting Technician, Technical Assistant, Insurance Team Lead, Commercial Property

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management, Administrative, and Customer Service
• Industries: Insurance