Underwriting Operations & Automation Specialist

Warrior Insurance Network; Chicago (IL); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Competitive Salaries

Training & Development

Medical, Dental & Vision

Disability insurance

Life Insurance

401(k) with company match

Paid Time Off

Tuition Reimbursement

Wellness Program

Company events

Job summary

Warrior Insurance Network in Chicago is seeking an Underwriting Operations Specialist to join our growing team. You will support the Underwriting Operations Manager in optimizing processes, audits, and system performance to improve efficiency and compliance.

You will collaborate across Underwriting, Claims, Marketing, IT and external vendors; drive training materials, KPI tracking, and data analysis while advancing AI and automation initiatives to boost accuracy and workflow effectiveness.

Qualifications

• Bachelor's degree in business, Insurance, Risk Management or related field.
• 3+ years in insurance operations, underwriting, policy administration, or related functions.
• Knowledge of auto underwriting principles and regulatory requirements.
• Experience with audits, process improvement, or QA activities.
• Ability to handle confidential information with sound judgement.
• Strong analytical and problem-solving abilities.
• Experience with system implementations or technology initiatives is preferred.
• Willingness to learn AI and automation tools for operations.

Responsibilities

• Partner with the Underwriting Operations Manager to drive initiatives and process improvements.
• Assist in AI, automation, and tech solutions to enhance underwriting efficiency and compliance.
• Support testing, implementation, and maintenance of underwriting systems and workflows.
• Collaborate with QA to document requirements, test, and validate improvements.
• Participate in change management, including training and adoption support.
• Review underwriting policies, transactions, and claims to identify trends.
• Prepare reports and recommendations for underwriting leadership decisions.
• Develop training materials and reference guides for multiple teams.
• Conduct compliance audits and quality reviews to meet regulatory requirements.
• Monitor vendor performance, costs, and service levels.
• Evaluate data sources and tools through cost-benefit analysis.
• Resolve operational issues across units to improve workflow efficiency.
• Maintain accurate procedures and process maps.
• Track KPIs, audit results, and vendor metrics.
• Support special projects and regulatory initiatives as assigned.

Skills

Analytical thinking

Communication skills

Collaboration

MS Excel

Attention to detail

Problem solving

Adaptability

Education

Bachelor's degree

Tools

Excel

Reporting tools

Job description

Warrior Insurance Network in Chicago is seeking an Underwriting Operations Specialist to join our growing team. You will support the Underwriting Operations Manager in optimizing processes, audits, and system performance to improve efficiency and compliance.

You will collaborate across Underwriting, Claims, Marketing, IT and external vendors; drive training materials, KPI tracking, and data analysis while advancing AI and automation initiatives to boost accuracy and workflow effectiveness.