Underwriting/Operations Assistant - Transportation (Atlanta, GA or Bala Cynwyd, PA)

RLI; Atlanta (GA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Annual bonus plans

Employee stock ownership plan (ESOP)

401(k) — automatic 3% company contrib.

Paid time off and holidays

Hybrid work arrangements

Job summary

RLI Corp. is seeking an Underwriting Support Associate to help create policy documents, ensure regulatory compliance, and manage underwriting files. The role involves ordering inspections, audits, and loss runs, reviewing certificates, and coordinating with producers and reinsurers to resolve discrepancies.

The position emphasizes strong Excel skills, data entry accuracy, and the ability to handle multiple projects with tight deadlines within a collaborative team environment.

Qualifications

• High school diploma required; associates degree preferred.
• 2+ years of related underwriting support experience or equivalent.
• Proficiency with Excel, data entry, and data cleansing in large spreadsheets.

Responsibilities

• Create and format policy documents for bound insurance transactions.
• Order inspections, premium audits, and loss runs; manage underwriting files.
• Review insurance certificates and resolve discrepancies with reinsurers.

Skills

Excel skills

Data entry

Attention to detail

Project management

Database proficiency

Education

High school diploma

Associates degree preferred

Tools

Front end system

Business Objects

Windows OS

Job description

About UsWe’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.Position PurposeSupport Underwriting by creating policy documents, ensure compliance with regulatory requirements, order inspections and premium audits, maintain electronic underwriting files, solicit renewal transactions, provide basic operational support for the product line’s underwriters, and provide back-up support for the Operations Representative. Review insurance certificates, resolving discrepancies with reinsurers, providing operations, production, and underwriting reports, working with producers, audit work of others, given authority in some cases on behalf of Underwriting.Principal Duties & ResponsibilitiesCreate policy documents which represent the insurance transaction bound by the underwriter.Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction.Order inspections, premium audits, and loss runs as required.Maintain electronic and/or physical underwriting file.Solicit renewal transactions.As necessary, re-format data for import into front end system.Provide basic operational support for the product line’s underwriters.As requested by underwriters, develop underwriting information from the internet and other data sources.Review facultative insurance certificates to ensure the terms identified by the reinsurer are consistent with terms expected by underwriter.Resolve accounting discrepancies with facultative reinsurers.Provide operational, production, and underwriting reports to underwriting staff as requested, utilizing front-end systems and/or Business Objects.Contact producers to determine appropriate courses of action.Assist with User Acceptance Testing of systematic changes.Audit the work of others.May be given authority to review/approve endorsements, review/analyze risks, review terms and conditions of underlying policies, review inspections of risks, each of which would be on behalf of Underwriting.Education & ExperienceTypically requires a high school diploma; Associates degree preferred2+ years of related experience for consideration[OR] equivalent level of education and experienceKnowledge, Skills, & CompetenciesAbility to follow operations procedures as outlined by the Operations Manager.Ability to meet processing deadlines with minimal error.Ability to manage a variety of projects, both long- and short-term simultaneously.Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.Accurate data entry.Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets.Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.Base Pay Range$21.01 - $27.96Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial IncentivesAnnual bonus plansEmployee stock ownership plan (ESOP)401(k) — automatic 3% company contributionAnnual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)Work & LifePaid time off (PTO) and holidaysPaid volunteer time off (VTO) to support our communitiesParental and family care leaveFlexible & hybrid work arrangementsFitness center discounts and free virtual fitness platformEmployee assistance programHealth & WellnessComprehensive medical, dental and vision benefitsFlexible spending and health savings accounts2x base salary for group life and AD&D insuranceVoluntary life, critical illness, & accident insurance for purchaseShort-term and long-term disability benefitsPersonal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:Training & certification opportunitiesTuition reimbursementEducation bonusesDiversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.