- Provide comprehensive support for underwriting activities
- Serve as the main point of contact for designated accounts
- Manage tasks throughout the renewal process
- Assist with new prospective accounts from initial submission to contract expiration
- Make account decisions and address endorsements within assigned authority
- Gather underwriting information and complete renewal quote and binder documents
- Accept new and renewal risks when authorized within underwriting authority limits
- Complete rating, experience modifications, and policy issuance for automatic renewals
- Prepare renewal quotes and support underwriting review
- Review renewal files and draft rating/pricing recommendations
- Collaborate with claims adjusters to gather claim information
- Provide subject matter expertise on Insurance Desktop (IDT) and Duck Creek (DC)
- Support underwriters with day-to-day processes
- Assist with quality reviews and special projects
- Learn about the market, underwriting, business plans, and profit drivers
- Provide customer service to brokers, clients, and internal stakeholders
- Address inquiries and resolve issues
- Communicate Line of Business strategy and influence broker adoption of changes
- Report technology issues through the business ticketing system and communicate resolutions
- Assist with training and mentoring colleagues
- Maintain accurate underwriting documentation and records
- Ensure adherence to record-keeping policies and procedures
- Monitor regulatory changes affecting the insurance industry
- Ensure compliance with underwriting regulations and standards
Requirements
- 7-10 years prior experience within the insurance industry
- Knowledge of Property and Casualty Insurance business concepts
- Proficiency in Microsoft Office products
- Ability to operate within a network environment
- Ability to lead and mentor
- Ability to work effectively in a team setting and independently in a fast-paced environment
- Strong initiative, interpersonal skills, and professional demeanor
- Resilience, entrepreneurial spirit, and inquisitive mindset
- Ability to suggest process improvements
- Ability to manage multiple tasks, delegate, reprioritize, and adapt to change
- Critical thinking and problem-solving skills
- Excellent customer service, organization, prioritization, and time management skills
- Cooperative attitude and effective collaboration skills
- Attention to detail and commitment to accuracy
- Bachelor’s or advanced degree (preferred)
- Completion of professional development coursework in the industry (preferred)
- Comfort with prolonged screen time
- Ability to work in the office 3 days per week
Core Competencies
Demonstrates expertise in underwriting activities, including risk assessment, policy issuance, and compliance with regulations. Proficient in managing accounts, providing customer service, and collaborating with stakeholders to enhance underwriting processes.
Highest-signal resume keywords
- Underwriting Expertise
- Property and Casualty Insurance Knowledge
- Microsoft Office Proficiency
- Leadership and Mentoring
- Critical Thinking and Problem-Solving
ATS Optimization Keywords
Hard Skills
- Underwriting Activities
- Risk Assessment
- Policy Issuance
- Renewal Process Management
- Rating and Pricing Recommendations
- Documentation Accuracy
- Regulatory Compliance
- Quality Review
- Process Improvement
- Customer Service
Soft Skills
- Interpersonal Skills
- Team Collaboration
- Time Management
- Attention to Detail
- Adaptability
Certifications & Qualifications
- Bachelor’s Degree
- Professional Development Coursework
Industry Keywords
- Insurance Industry
- Property and Casualty Insurance
- Underwriting Regulations
- Claims Collaboration
- Market Knowledge
Tools & Technologies
- Insurance Desktop (IDT)
- Duck Creek (DC)
- Business Ticketing System