Director, Underwriting Operations – Commercial P&C

Jobtailor; Arizona; On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor in Arizona seeks an experienced underwriting leader to guide staff, shape portfolio strategy, and drive performance metrics. You will manage workloads, ensure policy compliance, and partner across teams to meet organizational goals.

The role requires stakeholder collaboration, strategic thinking, and strong communication skills to advance underwriting initiatives and industry best practices.

Qualifications

• Bachelor’s degree or equivalent work-related experience.
• 7 years middle market marketing and underwriting experience.
• 3 years management experience of middle market underwriters preferred.
• Proficient in Microsoft Office Suite.
• Strong leadership and cross-functional collaboration.
• Strategic thinking with analytical and problem-solving skills.
• Excellent organizational and communication skills.

Responsibilities

• Lead and direct staff with talent management and succession planning.
• Develop action plans and execute the overall underwriting portfolio strategy.
• Monitor performance, identify issues, and implement solutions.
• Manage underwriter workloads and staffing levels to meet needs.
• Identify productivity improvements and develop procedures for efficiency.
• Establish underwriting guidelines and compliance policies.
• Reinforce underwriting expectations and provide guidance.
• Align with underwriting strategy and key initiatives.
• Collaborate with partners to achieve company goals.
• Leverage data-driven insights to optimize underwriting performance.
• Monitor market trends and advance technical expertise.
• Position the department for success via best practices.

Skills

Leadership

Strategic thinking

Analytical problem-solving

Collaboration

Verbal communication

Written communication

Talent management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Job description

• Lead and direct staff, emphasizing talent management and succession planning
• Develop action plans and execute the overall underwriting portfolio strategy
• Monitor performance, identify issues, and implement solutions
• Manage underwriter workloads and staffing levels to meet organizational and customer needs
• Identify productivity improvements and develop procedures to increase team efficiency and effectiveness
• Establish, enhance, and manage adherence to underwriting guidelines and compliance policies
• Reinforce underwriting expectations and provide guidance and feedback
• Ensure alignment with underwriting strategy and execution of key initiatives
• Collaborate with internal and external partners to achieve company goals
• Leverage data-driven insights and cross-functional collaboration to optimize underwriting performance
• Monitor market trends and advance technical expertise
• Position the department for success through industry best practices and strategic alignment

Requirements

• Bachelor’s degree or equivalent work-related experience
• 7 years middle market marketing and underwriting experience
• 3 years management experience of middle market underwriters preferred
• Proficient computer skills required, including Microsoft Office Suite
• Strong leadership capability with experience in building and leading highly successful teams
• Demonstrated ability to build positive partnerships and work collaboratively with cross-functional business teams
• Strategic thinking with analytical and problem-solving skills, including the ability to deal with ambiguity
• Excellent organizational skills and ability to function in a fast-paced, highly visible, and changing environment
• Excellent verbal and written communication skills with internal and external customers

Core Competencies

Demonstrates strong leadership and strategic thinking in managing underwriting teams, optimizing performance through data-driven insights, and ensuring compliance with underwriting guidelines. Proven ability to build collaborative partnerships and enhance team efficiency in a fast-paced environment.

Highest-signal resume keywords

• Middle Market Underwriting Experience
• Team Leadership
• Strategic Thinking
• Analytical Problem-Solving
• Microsoft Office Suite Proficiency

ATS Optimization Keywords

Hard Skills

• Underwriting Portfolio Strategy
• Performance Monitoring
• Productivity Improvement
• Compliance Policy Management
• Data-Driven Insights

Soft Skills

• Leadership Capability
• Collaboration
• Organizational Skills
• Verbal Communication
• Written Communication

Industry Keywords

• Talent Management
• Succession Planning
• Cross-Functional Collaboration
• Market Trends
• Industry Best Practices