Undergraduate Studies Coordinator (Student Services Advisor II)

University of Southern California; California, Los Angeles (MO, CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Undergraduate Studies Coordinator to enhance student services and support the undergraduate program. This role involves leading a team of advisors, providing academic counseling, and managing student events. With a focus on collaboration and proactive planning, the ideal candidate will thrive in a dynamic environment. Join a vibrant community committed to excellence in education, where your contributions will make a significant impact on students' academic journeys. This position offers a competitive hourly rate and a comprehensive benefits package, making it an exciting opportunity for those passionate about student success.

Benefits

Health Insurance

Retirement Plans

Tuition Benefits

Professional Development

Campus Discounts

Qualifications

• 3+ years of experience in student services with strong leadership skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Provide leadership and guidance to student services advisors.
• Offer academic counseling on curriculum and degree requirements.
• Plan and coordinate student events like commencement and orientation.

Skills

Student Services Experience

Communication Skills

Organizational Skills

Leadership Abilities

Time Management

Education

Master's Degree

Tools

Student Information Systems

Job description

Undergraduate Studies Coordinator (Student Services Advisor II)

Location: Dornsife College of Letters, Arts and Sciences, Los Angeles, California

The University of Southern California (USC), founded in 1880, is located in downtown L.A. and is the largest private employer in the city. As part of USC, you will join a world-class research university and the 'Trojan Family'—a community of faculty, students, and staff committed to excellence.

The Department of English is seeking a Student Services Advisor II to provide high-quality student support and lead the undergraduate program. The ideal candidate will have prior experience in undergraduate student services, with the ability to work collaboratively and independently, prioritize tasks, and multitask effectively. Strong communication and organizational skills are essential.

Application instructions: Applicants must upload a cover letter and a resume to be considered.

Responsibilities:

1. Provide leadership and guidance to other student services advisors, set priorities, monitor service delivery, and assist in resolving complex issues.
2. Offer academic counseling to undergraduate and graduate students, advising on curriculum, degree requirements, transfer credits, and monitoring student progress.
3. Evaluate student issues and refer them to appropriate offices; liaise with faculty and staff to facilitate solutions.
4. Maintain academic records, coordinate registration, enrollment, and degree verification activities.
5. Collaborate with faculty, administrators, and students regarding academic progress.
6. Plan and coordinate student events such as commencement, orientation, and departmental receptions.
7. Manage LEAP applications and advise the director on academic matters related to progressive degrees.
8. Stay informed about policies and regulations related to admissions, financial aid, registration, and graduation requirements.
9. Demonstrate proactive planning and excellent time management skills.
10. Perform other duties as assigned.

Preferred Qualifications:

• Master's degree
• At least 3 years of relevant experience
• Knowledge of USC student programs, policies, and student information systems
• Experience in student services and programming with leadership abilities

Compensation:

The hourly rate range for this position is $33.34 - $38.19. USC considers various factors when extending offers, including experience, education, skills, and market conditions.

Additional Information:

• Required documents: Resume and cover letter (may be combined into one file).
• This position is posted for at least five business days; applications should be submitted promptly.
• USC offers excellent benefits, including health insurance, retirement plans, tuition benefits, professional development, and campus discounts.

USC reserves the right to modify duties as needed.