Undergraduate Admissions Counselor

Chestnut Hill College; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Chestnut Hill College is seeking an Undergraduate Admissions Counselor to guide prospective students and families through the admissions process with professionalism and care. You will represent the college at recruitment events, both in-person and virtual, and collaborate with campus offices to convert inquiries into enrollments.

The role requires strong communication, relationship-building, and strategic scheduling with extensive travel during peak recruitment seasons, including evenings and

Qualifications

• Bachelor’s degree from an accredited college/university.
• Excellent oral and written communication abilities.
• Engage positively and professionally with diverse groups, fostering relationships.

Responsibilities

• Manage activities related to prospective students and families from a specified territory.
• Attend regional and national college fairs (virtual where applicable).
• Report on recruitment initiatives and track inquiries, applications, campus visits, and follow-up contacts.
• Conduct engagement via telephone, email, written and personal contact with prospective students and families.
• Coordinate campus tours and information sessions; respond promptly to inquiries.
• Drive and support enrollment events (Open House, Admitted Student Days, tours).
• Extensive travel for in-person recruitment, including evenings and weekends during peak seasons.

Skills

Excellent communication

Travel readiness

Relationship building

Education

Bachelor's degree

Job description

Position: Undergraduate Admissions Counselor

Reports to: Associate Director of Undergraduate Admissions

Department: Undergraduate Admissions

Position Summary:

The Undergraduate Admissions Counselor serves as a key ambassador for the College,guiding prospective students and families through the admissions process withprofessionalism, enthusiasm, and care. This role focuses on building meaningfulconnections, sharing the value of the College’s academic and campus experience, andsupporting students from initial inquiry through enrollment. The Counselor represents theinstitution at recruitment events, both in-person and virtually, and plays an active role inshaping a diverse and engaged incoming class. Success in this position requires strongcommunication, relationship-building, and problem-solving skills, as well as the ability tothink strategically and manage a dynamic schedule that includes travel and participation in events during peak recruitment seasons.

About Chestnut Hill College

Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent,Catholic institution rooted in a strong liberal arts tradition that fosters equality throughholistic education. Distinguished by its strong mission, collegial environment, anddedication to personalized instruction through a small faculty-to-student ratio, theCollege promotes the spiritual, academic, social, ethical, and moral development of the

whole person. Located in the charming Chestnut Hill neighborhood of NorthwestPhiladelphia, CHC serves a culturally diverse student body.

Duties & Responsibilities:

• Manage all activities related to prospective students, applicants, school districts, and colleges from a specific territory/population


• Attend regional and national college fairs (virtual where applicable)


• Report on recruitment initiatives, including tracking of inquiries, applications, follow-up contacts, campus visits, etc. that allow for the analysis of enrollment strategies


• Conduct engagement via telephone, email, written, and personal contact with prospective students, families, and school personnel


• Conduct file review and information sessions for all populations.


• Provide campus tours when needed.


• Promptly respond to phone calls, emails and inquiries


• Conduct weekly call campaigns and meet high-volume weekly call goals


• Manage application flow. Evaluate admissions applications and make admission decisions or recommendations in a timely fashion.


• Assist the financial aid office by providing support during peak times.


• Work closely with other campus offices to provide information students need to convert acceptances to enrollments


• Assist with the planning of enrollment related events such as Open House, Admitted Student Days, Group Tours, etc.


• Extensive travel is required for in-person recruitment to targeted schools, colleges and events in assigned regions to provide presentations to students and parents, including evening and weekend programs.


• Frequent evening and weekend availability are required. Peak travel seasons: fall and spring.


• Coordinate special projects as assigned


• Other duties as assigned

Knowledge, Skills, and Abilities:

• Bachelor’s degree from an accredited college/university.


• Excellent oral and written communication abilities.


• Engage positively and professionally with diverse groups, fostering strong relationships with prospective students, families, colleagues, and stakeholders.


• Effectively sell the institution’s value amid higher education difficulties.


• Proven ability to prioritize multiple tasks, manage deadlines, and stay organized while balancing travel and recruitment duties.


• Comfortable presenting to large audiences both in-person and virtually.


• Handle sensitive information with discretion.


• Meet recruitment targets and deadlines while performing duties off campus (traveling to recruitment events).


• Strong critical thinking, creativity, and strategic decision-making skills demonstrated through effectively identifying and resolving challenges.


• Must possess a valid driver’s license, reliable transportation, and car insurance.


• Demonstrated understanding of and commitment to the College’s Mission and Core Values, including a shared dedication to inclusive, mission-driven education that supports the development of the whole person.

Contact Information:

Chestnut Hill College is an equal opportunity employer

Chestnut Hill College is an employer committed to a culture of diversity, equity, and inclusion as a core value. To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education. We arecommitted to increasing the diversity of the college community and the curriculum.

Chestnut Hill College is an equal opportunity employer