Uncharted - Seasonal Sales Associate

The Paper Store, Inc.; Oak Brook (IL); On-site; USD 21,000 - 24,000; Full time

Job summary

Paycom - ATS in Oak Brook, IL is seeking Sales Associate for a seasonal position in a fast-paced retail environment. You will provide a unique shopping experience using the GUEST service approach, process sales at the POS, stock shelves, and maintain store standards.

The role requires friendly, proactive customer engagement, ability to multitask, teamwork, and adherence to company dress code. Ear piercing may be performed at select locations following safety guidelines.

Qualifications

• Retail experience preferred, but not required.
• Flexible schedule including nights, weekends, and holidays.
• Ability to multitask while assisting customers.
• Stand for long periods of time.
• Proficient with POS systems.

Responsibilities

• Deliver World Class Service by using the GUEST approach.
• Greet and engage every customer warmly.
• Understand needs by asking open-ended questions.
• Explain features and benefits with product knowledge.
• Suggest items to increase sales using effective techniques.
• Maintain store appearance and cleanliness.

Skills

Customer service

Sales experience

Teamwork

Tools

POS Systems

Microsoft Office

Job description

Job Details: Job Location: 0121 - Oak Brook, IL - OAK BROOK, IL 60523, Position Type: Seasonal, Salary Range: $15.50 - $17.50 Hourly, Job Category: Retail, Sales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. Sales Associates report directly to the Store Team Leader and other members of management.

Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.

KEY RESPONSIBILITIES:

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
• Greet and welcome every customer warmly and with enthusiasm
• Understand customer needs by asking open-ended questions
• Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
• Suggest additional items to build onto sales by utilizing effective selling techniques
• Thank the customer sincerely and invite them to return and shop with us again
• Be a TPS brand ambassador
• Build customer loyalty by being friendly, attentive and respectful of customers
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
• Professional presentation in attire, demeanor, appearance and compliance to company dress code
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
• Consistently capture accurate and valid customer information at the POS
• Maintain awareness of all current promotions and process them correctly at the Point of Sale
• Enthusiastically participate in training and development as required utilizing all training resources
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors
• Merchandise product following company visual guidelines and visual standards
• After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
• Maintain store maintenance and cleanliness standards
• Complete all other tasks as directed by store management in assigned time frame
• Comply with all company policies and procedures

JOB REQUIREMENTS:

• Previous experience in specialty retail is preferred, but not required
• Ability to work a flexible schedule to include nights, weekends, and holidays
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
• Possess an ability to work well in a team environment
• Proficient in using Microsoft Office and POS Systems
• Ability to stand for long periods of time
• Professional conduct, demeanor and attire, in compliance with company dress code
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques